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DEFY

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the DEFY park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “DEFY”), allowing you to become a DEFY member, and participate in programs, events and activities conducted or organized by or through DEFY, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with DEFY consists of your member enrollment information (including your member information, contact information, payment information, DEFY Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “DEFY.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the DEFY location from which you purchased your DEFY membership. DEFY locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific DEFY location from which you purchased your DEFY membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.defy.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC DEFY LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month-to-month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your DEFY membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in (a) below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize DEFY and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or DEFY products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least twenty-five (25) days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with your name, membership number, and a request to cancel your membership.

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; DEFY will NOT automatically cancel all listed members;

c. you will promptly notify DEFY of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that DEFY will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant DEFY the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by DEFY. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, DEFY will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless DEFY terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. 

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with DEFY, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by DEFY from time to time. At this time, Members must update their photos every two (2) years. DEFY reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of DEFY. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by DEFY in its sole discretion.

9. TERMINATION: DEFY reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of DEFY policies or rules, may, at DEFY’s sole discretion, result in you being barred from visiting any and all other DEFY locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to DEFY in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review DEFY’s Privacy Policy, which may be found here: https://www.defy.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read DEFY’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the DEFY privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of DEFY. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. DEFY reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release DEFY, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse DEFY for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. DEFY, DEFY PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF DEFY ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO DEFY (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND DEFY AGREE (A) TO WAIVE YOUR AND DEFY’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND DEFY’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND DEFY AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND DEFY AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND DEFY AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and DEFY agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and DEFY agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and DEFY agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and DEFY agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to DEFY shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and DEFY cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or DEFY may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND DEFY AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR DEFY WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND DEFY WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and DEFY agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and DEFY will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

 

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the DEFY Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by DEFY of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by DEFY to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive DEFY of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

DEFY

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the DEFY park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “DEFY”), allowing you to become a DEFY member, and participate in programs, events and activities conducted or organized by or through DEFY, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with DEFY consists of your member enrollment information (including your member information, contact information, payment information, DEFY Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “DEFY.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the DEFY location from which you purchased your DEFY membership. DEFY locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific DEFY location from which you purchased your DEFY membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.defy.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC DEFY LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your DEFY membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize DEFY and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or DEFY products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; DEFY will NOT automatically cancel all listed members;

c. you will promptly notify DEFY of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that DEFY will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant DEFY the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by DEFY. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, DEFY will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless DEFY terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. 

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with DEFY, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by DEFY from time to time. At this time, Members must update their photos every two (2) years. DEFY reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of DEFY. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by DEFY in its sole discretion.

9. TERMINATION: DEFY reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of DEFY policies or rules, may, at DEFY’s sole discretion, result in you being barred from visiting any and all other DEFY locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to DEFY in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review DEFY’s Privacy Policy, which may be found here: https://www.defy.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read DEFY’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the DEFY privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of DEFY. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. DEFY reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release DEFY, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse DEFY for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. DEFY, DEFY PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF DEFY ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO DEFY (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND DEFY AGREE (A) TO WAIVE YOUR AND DEFY’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND DEFY’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND DEFY AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND DEFY AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND DEFY AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and DEFY agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and DEFY agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and DEFY agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and DEFY agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to DEFY shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and DEFY cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or DEFY may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND DEFY AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR DEFY WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND DEFY WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and DEFY agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and DEFY will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the DEFY Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by DEFY of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by DEFY to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive DEFY of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

DEFY

TÉRMINOS Y CONDICIONES ESTÁNDAR DE MEMBRESÍA

En consideración y como incentivo y condición para el operador del parque DEFY para el cual usted ha solicitado una membresía (dicho operador, junto con sus filiales y designados, se denominará en el presente documento como “DEFY”), que le permitirá convertirse en miembro de DEFY y participar en programas, eventos y actividades realizados u organizados por o a través de DEFY, y considerando la contraprestación acordada, cuya recepción y suficiencia se reconocen en el presente documento, usted acepta estos Términos y condiciones estándar de membresía (estos “Términos”). 

1. INFORMACIÓN GENERAL. Su contrato de membresía con DEFY consta de su información de inscripción de miembro (incluida su información de miembro, información de contacto, información de pago, el programa de membresía de DEFY que usted ha seleccionado (el “Programa”) y los usuarios autorizados de su membresía) y estos Términos, que colectivamente se denominan en estos Términos como este “Contrato”. Este Contrato rige su membresía en el Programa. A lo largo de estos Términos, nos referiremos a usted como “usted” o “Miembro” y a nosotros como “nosotros” o “DEFY”. Estos Términos son importantes y afectan sus derechos legales, así que léalos detenidamente. Tenga en cuenta que la Sección 20 a continuación contiene una disposición de arbitraje obligatorio que requiere el uso del arbitraje de forma individual y limita los recursos disponibles para usted en caso de ciertas disputas.

2. MEMBRESÍA PARA UBICACIÓN ESPECÍFICA. La membresía, los programas y los beneficios son específicos para la ubicación de DEFY en la que compró su membresía de DEFY. Las ubicaciones de DEFY se denominan en estos Términos una “Ubicación” y “Ubicaciones”. Su membresía es ofrecida por el operador de la ubicación específica de DEFY donde usted compró su membresía de DEFY (cada uno, un “Operador”). Un operador ofrece opciones específicas para una membresía mensual. Consulte las opciones de membresía de la ubicación y la información en una ubicación o en www.defy.com para la ubicación específica. LAS MEMBRESÍAS SOLO SON VÁLIDAS EN LA UBICACIÓN ESPECÍFICA DE DEFY DONDE USTED COMPRÓ LA MEMBRESÍA. 

3. CIERTOS TÉRMINOS DE MEMBRESÍA. Cada membresía del Programa es una membresía de mes a mes que puede cancelarse de acuerdo con la Sección 5 de estos Términos. Todas las membresías del programa son intransferibles y los precios están sujetos a cambios.

4. FECHA DE INICIO; RENOVACIÓN. La vigencia de su membresía de DEFY en el Programa comienza en la fecha de compra de su membresía del Programa (la “Fecha de Inicio”) y continúa por un periodo de treinta (30) días. A partir de entonces, su membresía del Programa se RENOVARÁ AUTOMÁTICAMENTE Y CONTINUARÁ MES A MES, DE ACUERDO CON LOS TÉRMINOS DE RENOVACIÓN AUTOMÁTICA ESTABLECIDOS EN LA SECCIÓN 5 A CONTINUACIÓN, HASTA QUE USTED LA CANCELE EXPRESAMENTE O HASTA QUE NOSOTROS DEMOS POR TERMINADA SU MEMBRESÍA.

5. CONDICIONES DE RENOVACIÓN AUTOMÁTICA Y CANCELACIÓN. Usted acepta que su membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos sucesivos de un mes a menos que y hasta que se cancele. Usted comprende que, si cancela este Contrato dentro de las primeras setenta y dos (72) horas a partir de la Fecha de inicio utilizando el método de cancelación en línea que se describe a continuación, recibirá un reembolso de las tarifas prepagadas pero no utilizadas. Usted acepta que la vigencia inicial de un mes comenzará en la fecha de su primer pago. Usted acepta que, en la fecha de cada renovación automática, el precio de membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a su método de pago registrado. Usted reconoce que debe mantener un método de pago válido en el archivo, y autoriza a DEFY y a sus respectivos procesadores de pago externos a realizar los cargos de acuerdo con su método de pago por el precio total de su membresía y por cualquier otra tarifa y cargo como y cuando se incurra en el uso de su membresía, o de los productos, servicios o instalaciones de DEFY. Usted entiende que, si no desea que se renueve su membresía, debe cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Usted comprende que puede cancelar su membresía por cualquier motivo, llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.

6. CONTRATOS Y CONVENIOS ADICIONALES. Usted declara, o reconoce y acepta (según sea el caso), que:

a. usted tiene la autoridad para obligar a todos los miembros agregados a su membresía bajo este Contrato;

b. todas las personas agregadas y por las que se ha pagado bajo su membresía serán consideradas como miembros activos hasta que cancele a cada miembro, de acuerdo con los términos de cancelación establecidos a continuación. NOTA: usted debe indicar a cada miembro cuya membresía desea cancelar; DEFY NO cancelará automáticamente a todos los miembros de la lista;

c. usted notificará de inmediato a DEFY sobre cualquier cambio en la información de su cuenta;

d. usted es un usuario autorizado de la tarjeta de crédito utilizada para comprar esta membresía, y no disputará las transacciones programadas con su banco o compañía de tarjeta de crédito siempre que los montos cargados sean los establecidos de acuerdo con los términos y condiciones de este Contrato;

e. usted entiende que DEFY no le cobrará una tarifa por autorizar pagos recurrentes, pero que su institución financiera puede cobrarle una tarifa por aceptar y procesar transacciones de débito electrónico;

f. en caso de que se rechace la tarjeta de crédito proporcionada, usted otorga a DEFY el permiso para volver a enviar la tarjeta para el pago; y

g. usted entiende que tiene derecho a cancelar este Contrato utilizando el procedimiento descrito en la Sección 5 anterior dentro de las setenta y dos (72) horas posteriores a la fecha de inicio de su membresía descrita anteriormente para recibir un reembolso completo de cualquier cuota prepagada pero no utilizada. Los reembolsos se procesarán dentro de los treinta (30) días hábiles posteriores a la fecha en que DEFY reciba el aviso de cancelación. “Día Operativo” se refiere a cualquier día en el que los usuarios pueden inspeccionar y utilizar las instalaciones y los servicios de las instalaciones en donde se emitió su membresía del Programa.

7. DURACIÓN DE LA MEMBRESÍA: Todas las membresías son de mes a mes a partir de la fecha de inicio. Según lo establecido en la Sección 5 anterior, DEFY continuará facturando hasta que usted cancele su membresía de acuerdo con el procedimiento de cancelación especificado en la Sección 5 anterior, o a menos que DEFY dé por terminado este Contrato, según su criterio exclusivo. Sujeto a las disposiciones contenidas en este documento, los pagos no son reembolsables y no hay reembolsos ni créditos por periodos utilizados parcialmente. 

8. ELEGIBILIDAD Y CONDICIONES: Cada Miembro debe tener una fotografía de sí mismo asociada con su liberación de responsabilidad en los archivos de DEFY, para fines de identificación. Las liberaciones de responsabilidad son válidas por un (1) año a partir de la firma, por lo tanto, para seguir siendo un miembro activo, debe actualizar su liberación de responsabilidad todos los años. Además, para permanecer activo, debe actualizar su fotografía de acuerdo con los procedimientos especificados por DEFY según corresponda. En este momento, los Miembros deben actualizar sus fotografías cada dos (2) años. DEFY se reserva el derecho de solicitar formas adicionales de verificación de identificación. Las membresías no son válidas para eventos privados o especiales, incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, grupos u otros eventos especiales o promociones que requieran una entrada por separado, como los programas “Glow”, restricciones y fines de semana u horarios especiales para niños pequeños, a menos que se especifique lo contrario. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de DEFY. Se aplican restricciones que incluyen, entre otras, restricciones de capacidad y otros cierres. Las membresías no garantizan la admisión, especialmente durante los periodos de alta asistencia. Las membresías no se pueden utilizar con fines comerciales y son nulas si se modifican o se utilizan indebidamente. Todas las preguntas o disputas relacionadas con la elegibilidad de una persona, la obtención/uso/conversión de créditos o el cumplimiento de este Contrato por parte de un Miembro serán resueltas por DEFY según su exclusivo criterio.

9. TERMINACIÓN: DEFY se reserva el derecho de cancelar, suspender o revocar cualquier membresía o denegar la admisión a la Ubicación a cualquier Miembro en cualquier momento y por cualquier motivo. La cancelación, suspensión o revocación de los privilegios de una Ubicación bajo el Programa debido a la violación de las políticas o reglas de DEFY, puede, según el criterio exclusivo de DEFY, resultar en que se le prohíba visitar alguna o todas las demás ubicaciones de DEFY sin ningún reembolso de las tarifas prepagadas.

10. ACTUALIZACIONES: Un miembro que desee actualizar su membresía debe elegir una membresía de igual o mayor valor que la membresía de la Ubicación original, y la diferencia en el precio deberá pagarse el día de la actualización. Cada cliente que desee actualizar su boleto a una membresía debe estar presente en el momento de la transacción de actualización y solicitar la actualización el mismo día de la compra.

11. CAMBIO DE DIRECCIÓN: Usted debe informar de inmediato a DEFY por escrito un cambio en su dirección. Los cambios se pueden hacersoloactualizando su información en la ubicación o por teléfono.

12. PRIVACIDAD: Por favor, revise la Política de privacidad de DEFY, que se puede encontrar aquí: https://www.defy.com/terms para obtener información sobre cómo recopilamos, usamos y divulgamos información sobre usted como parte del Programa. Al inscribirse en el Programa, usted reconoce que ha leído la Política de privacidad de DEFY, así como la Política de privacidad. Como miembro, usted acepta los términos de la política de privacidad de DEFY y el uso de su información personal tal como se establece en dicha política.

13. CIERTOS LÍMITES Y RESTRICCIONES: 120 minutos El tiempo de salto incluido en su membresía del Programa no se puede combinar con ninguna otra oferta, paquete, descuento o promoción, y cada periodo de salto de 120 minutos es para 120 minutos consecutivos de salto. Los tiempos de salto pueden ser sin cita solo si la ubicación particular en cuestión lo permite. Usted debe comprar tiempo de salto adicional a precios regulares. A menos que se especifique lo contrario, la membresía no incluye eventos privados (incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisión por separado, o programas como GLOW, restricciones u horarios especiales para niños pequeños. La membresía no garantiza la admisión, especialmente durante periodos de alta asistencia u otros periodos de cierre. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de DEFY. Además, las membresías no se pueden utilizar con fines comerciales. 

14. CAMBIOS. DEFY se reserva el derecho, según su exclusivo criterio, de modificar o actualizar este Contrato y/o cambiar, alterar o descontinuar el Programa, la lista de ubicaciones participantes, servicios de ubicación, entretenimiento o atracciones, horarios de operación y cualquier recompensa o programa de estado especial en cualquier momento y sin previo aviso a los miembros más allá de la actualización de este Contrato. Si realizamos cambios, intentaremos proporcionar un aviso razonable de dichos cambios, como enviar una notificación por correo electrónico o publicar un anuncio en nuestro sitio web o en el sitio web de la Ubicación que emitió su membresía del Programa.

15. IMPUESTOS. El Programa, así como cualquier premio o regalo proporcionado a un Miembro, puede estar sujeto a impuestos, según el valor del artículo y las leyes fiscales federales, estatales y locales aplicables. Los miembros son los únicos responsables del pago de los impuestos aplicables y de las obligaciones de declaración de impuestos aplicables.

16. ASUNCIÓN; INDEMNIZACIÓN Y LIBERACIÓN DE RESPONSABILIDAD. Al participar en el Programa, usted asume los riesgos inherentes asociados con la operación de todos los trampolines, juegos mecánicos y atracciones, y debe leer y obedecer todas las señales, instrucciones y reglas de seguridad. Además, por la presente usted libera de responsabilidad a DEFY, sus empresas matrices, subsidiarias, filiales, divisiones, empresas relacionadas, vendedores y proveedores de premios/recompensas de terceros, y agentes, y sus respectivos funcionarios, directivos, propietarios y empleados, (cada parte una “Parte Liberada de Responsabilidad”) con respecto a todas y cada una de las pérdidas, daños, perjuicios, costos o gastos, ya sean conocidos o desconocidos, incluidos, entre otros, daños a la propiedad, lesiones personales y/o muerte, que surjan de o estén relacionados con el Programa, lo que incluye de manera enunciativa pero no limitativa (a) el cobro, el canje, la revocación o la eliminación de créditos, (b) la emisión de vales de recompensa y el uso del Programa, (c) la suspensión, terminación o modificación de su membresía o cuenta, y (d) la suspensión, modificación o terminación del Programa o cualquier recompensa o programa de estado especial en el mismo. Además, usted acepta defender, indemnizar y liberar de responsabilidad a las Partes Liberadas de Responsabilidad de todas las responsabilidades, reclamaciones, daños, costos y gastos (incluidos los honorarios razonables de los abogados) que surjan en caso de que usted viole este Contrato. Además, usted acepta reembolsar a DEFY cualquier beneficio del Programa, si lo obtuvo de manera fraudulenta.

17. USTED ACEPTA LOS SERVICIOS “TAL CUAL.” El Programa, la membresía en el mismo y todos los premios, mercancías, sorteos, concursos, productos o servicios proporcionados a través del Programa se proporcionan y deben aceptarse “tal cual” y “según disponibilidad” sin garantías de ningún tipo. DEFY, LOS SOCIOS O ADMINISTRADORES DE DEFY, Y CADA UNO DE SUS RESPECTIVOS AGENTES O REPRESENTANTES, NO PROPORCIONAN DECLARACIONES NI GARANTÍAS, EXPRESAS O IMPLÍCITAS, Y RENUNCIAN A TODA RESPONSABILIDAD CON RELACIÓN A LA CONDICIÓN, CALIDAD, COMERCIALIZACIÓN O IDONEIDAD PARA UN FIN DETERMINADO DE PRODUCTOS Y/O SERVICIOS PROPORCIONADOS POR O A TRAVÉS DEL PROGRAMA, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD E IDONEIDAD PARA UN FIN DETERMINADO Y CUALQUIER GARANTÍA DE NO VIOLACIÓN, TÍTULO O DISFRUTE HARMONIOSO.

18. LIMITACIÓN DE RESPONSABILIDAD. BAJO NINGUNA CIRCUNSTANCIA NINGUNA DE LAS PARTES LIBERADAS DE RESPONSABILIDAD SERÁ RESPONSABLE DE NINGÚN DAÑO DIRECTO, INDIRECTO, PUNITIVO, INCIDENTAL, ESPECIAL O CONSECUENTE QUE SURJA DE O SE RELACIONE DE ALGUNA MANERA CON EL PROGRAMA O SU PARTICIPACIÓN EN EL MISMO, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA CUALQUIER PREMIO DEL PROGRAMA, MERCANCÍA O SERVICIOS DISPONIBLES COMO PARTE DEL PROGRAMA. EN CUALQUIER CASO, CUALQUIER RESPONSABILIDAD DE DEFY QUE SURJA CON RELACIÓN AL PROGRAMA SE LIMITARÁ A LO QUE SEA MAYOR DE (A) LAS CUOTAS DE MEMBRESÍA PAGADAS A DEFY (SIN IMPUESTOS) EN LOS TRES (3) MESES ANTERIORES, Y (B) CIEN DOLARES ($100). ESTA LIMITACIÓN SE APLICA SI LA PRESUNTA RESPONSABILIDAD SE BASA EN CONTRATO, AGRAVIO, NEGLIGENCIA, RESPONSABILIDAD ESTRICTA U OTRA TEORÍA LEGAL, INCLUSO SI LA PARTE LIBERADA DE RESPONSABILIDAD HA SIDO ADVERTIDA DE LA POSIBILIDAD DE DICHOS DAÑOS. EN CASO DE QUE ALGUNAS JURISDICCIONES NO PERMITAN LA EXCLUSIÓN O LIMITACIÓN DE CIERTOS DAÑOS, LA RESPONSABILIDAD DE LAS PARTES LIBERADAS DE RESPONSABILIDAD EN DICHAS JURISDICCIONES SE LIMITARÁ HASTA LO PERMITIDO POR LA LEY.

19. PLAZO DE PRESCRIPCIÓN. Al participar en el Programa, usted renuncia a todos y cada uno de los derechos de presentar cualquier reclamación o acción relacionada con su participación en el Programa en cualquier jurisdicción más allá de un año después de la fecha en que haya ocurrido por primera vez el acto, evento, condición u omisión sobre la cual se basa la reclamación o la acción.

20. ARBITRAJE OBLIGATORIO; RENUNCIA A LA DEMANDA COLECTIVA. EXCEPTO POR CUALQUIER DISPUTA, RECLAMACIÓN, DEMANDA, ACCIÓN, CAUSA DE ACCIÓN, DEMANDA O PROCEDIMIENTO (COLECTIVAMENTE, “DISPUTAS”) EN QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y DEFY ACEPTAN (A) RENUNCIAR A SUS RESPECTIVOS DERECHOS A QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA, SE RESUELVA EN LA CORTE, Y (B) RENUNCIAR A LOS RESPECTIVOS DERECHOS DE USTED Y DE DEFY A UN JUICIO CON JURADO. EN SU LUGAR, USTED Y DEFY ACEPTAN SOMETER SUS DISPUTAS A ARBITRAJE OBLIGATORIO (QUE ES SOMETER UNA DISPUTA A UNA O MÁS PERSONAS ENCARGADAS DE REVISAR LA DISPUTA Y TOMAR UNA DETERMINACIÓN DEFINITIVA Y OBLIGATORIA PARA RESOLVERLA EN LUGAR DE QUE LA DISPUTA LA RESUELVA UN JUEZ O JURADO EN LA CORTE).

USTED Y DEFY ACEPTAN QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA ES PERSONAL PARA USTED Y DEFY Y QUE DICHA DISPUTA SE RESOLVERÁ ÚNICAMENTE A TRAVÉS DE ARBITRAJE INDIVIDUAL Y NO SE PRESENTARÁ COMO ARBITRAJE COLECTIVO, DEMANDA COLECTIVA NI NINGÚN OTRO TIPO DE PROCEDIMIENTO REPRESENTATIVO. Usted y DEFY acuerdan que no habrá arbitraje colectivo ni arbitraje en el que una persona intente resolver una Disputa como representante de otra persona o grupo de personas. Además, usted y DEFY acuerdan que una Disputa no se puede presentar como una demanda colectiva ni otro tipo de acción representativa, ya sea dentro o fuera del arbitraje, ni en nombre de ninguna otra persona o grupo de personas.

Usted y DEFY acuerdan que este Contrato afecta el comercio interestatal y que la exigibilidad de esta Sección 20 se regirá, tanto sustantiva como procesalmente, y se interpretará y ejecutará de acuerdo con la Ley Federal de Arbitraje, 9 U.S.C. § 1 et seq. (la “FAA”), en la máxima medida permitida por la ley aplicable.

Usted y DEFY acuerdan que cada parte notificará a la otra parte por escrito sobre cualquier Disputa arbitrable o de reclamaciones menores dentro de los treinta (30) días posteriores a la fecha en que surja, para que las partes puedan intentar de buena fe resolver la Disputa de manera informal. El aviso a DEFY se enviará por correo certificado o servicio de mensajería a 86 N University Avenue Suite 350, Provo, UT 84601. Su aviso debe incluir (a) su nombre, dirección postal, número de teléfono, la dirección de correo electrónico que usa o usó para su membresía del Programa y, si es diferente, una dirección de correo electrónico en la que se le pueda contactar, (b) una descripción con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparación específica que usted está solicitando. Nuestro aviso para usted se enviará electrónicamente a la dirección de correo electrónico asociada con su membresía del Programa e incluirá (x) nuestro nombre, dirección postal, número de teléfono y una dirección de correo electrónico en la que se nos pueda contactar con respecto a la Disputa, (y) una descripción con detalles razonables de la naturaleza o los fundamentos de la Disputa, y (z) la reparación específica que solicitamos. Si usted y DEFY no pueden ponerse de acuerdo sobre cómo resolver la Disputa dentro de los treinta (30) días posteriores a la fecha en que la parte correspondiente recibe el aviso, entonces usted o DEFY pueden, según corresponda y de acuerdo con esta Sección 20, iniciar un procedimiento de arbitraje o, en la medida específicamente establecida en esta Sección 20, presentar una demanda ante una corte.

A EXCEPCIÓN DE DISPUTAS EN LAS QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y DEFY ACEPTAN QUE CUALQUIER DISPUTA DEBE SER INICIADA O PRESENTADA POR USTED O DEFY EN EL PLAZO DE UN (1) AÑO A PARTIR DE LA FECHA EN QUE SURGIÓ LA DISPUTA, DE LO CONTRARIO, LA RECLAMACIÓN SUBYACENTE QUEDA PROHIBIDA PERMANENTEMENTE (LO QUE SIGNIFICA QUE USTED Y DEFY YA NO TENDRÁN DERECHO A PRESENTAR DICHA RECLAMACIÓN CON RESPECTO A LA DISPUTA). Usted y DEFY acuerdan que (a) cualquier arbitraje tendrá lugar (i) en el Estado de Utah, (ii) en el condado donde usted reside, o (iii) telefónicamente, (b) el arbitraje se llevará a cabo de forma confidencial por un árbitro único de acuerdo con las Reglas de Arbitraje del Consumidor de la Asociación Americana de Arbitraje (“AAA”) que estén vigentes en el momento en que se inicie el arbitraje, modificadas por los términos establecidos en el presente documento (“Reglas de la AAA”), que se incorporan al presente documento para referencia, y (c) que la sede del arbitraje será Utah y que los tribunales estatales o federales del Estado de Utah y los EE.UU., respectivamente, con sede en el Estado de Utah, tienen jurisdicción exclusiva sobre cualquier litigio en apoyo al arbitraje y la ejecución de cualquier laudo arbitral.

Las partes intentarán ponerse de acuerdo sobre el árbitro único que se designará para resolver la disputa. Si las partes no pueden llegar a un acuerdo dentro de los 30 días posteriores al inicio del arbitraje con la AAA, se aplicará el proceso de selección de árbitro que se indica en las Reglas de Arbitraje del Consumidor de la AAA. Las partes también pueden litigar una Disputa en la corte de reclamaciones menores ubicada en el condado de su dirección de facturación si la Disputa cumple con los requisitos para ser sometida a audiencia en la corte de reclamaciones menores. Cada parte será responsable de los costos incurridos en dicho arbitraje, pero el árbitro no tendrá la autoridad para reasignar esos costos en un laudo o de otra manera. Si usted no puede pagar el arbitraje, acepta brindarnos la opción de pagar al árbitro antes de buscar iniciar cualquier otra forma de resolución de disputas, incluido el litigio. Como parte del arbitraje, tanto usted como DEFY tendrán la oportunidad de proporcionar razonablemente como evidencia información no privilegiada que sea relevante y pertinente para la Disputa, incluida la capacidad de solicitarse documentos, información y testimonios entre sí y de terceros que sea relevante y pertinente para la Disputa.

Según lo limitado por la Ley Federal de Arbitraje, este Contrato y las Reglas de la AAA aplicables, el árbitro tendrá (a) la autoridad y jurisdicción exclusivas para tomar todas las decisiones procesales y sustantivas con respecto a una Disputa, incluida la determinación de si una Disputa es arbitrable, y (b ) la autoridad para otorgar cualquier recurso que de otro modo estaría disponible en las cortes; sin embargo, a condición de que el árbitro no tenga la autoridad para llevar a cabo un arbitraje colectivo ni una acción representativa, lo cual está prohibido por este Contrato. El árbitro solo puede realizar un arbitraje individual y no puede consolidar las reclamaciones de más de una persona, presidir ningún tipo de procedimiento colectivo o representativo ni presidir ningún procedimiento que involucre a más de una persona.

Las Reglas de la AAA y la información adicional sobre la AAA están disponibles en el sitio web de la AAA. Al aceptar estar sujeto a este Contrato, usted (a) reconoce y acepta que ha leído y comprende las Reglas de la AAA, o (b) renuncia a su oportunidad de leer las Reglas de la AAA y cualquier reclamación de que las Reglas de la AAA son injustas o no deberían aplicarse por ningún motivo.

Si algún término, cláusula o disposición de esta Sección 20 se considera inválido o inaplicable, se considerará así en la medida mínima requerida por la ley, y todos los demás términos, cláusulas y disposiciones de esta Sección 20 seguirán siendo válidos y aplicables. Además, las renuncias establecidas en esta Sección 20 son independientes de las demás disposiciones de este Contrato y seguirán siendo válidas y exigibles, salvo que lo prohíba la ley aplicable. Esta Sección 20 prevalecerá después del vencimiento, terminación o cancelación de este Contrato.

21. LEGISLACIÓN APLICABLE. Este Contrato se rige por las leyes del Estado de la Ubicación de DEFY en la que usted compró la membresía del Programa, independientemente de las normas sobre conflictos de leyes de cualquier jurisdicción. Cualquier disputa, reclamación o causa de acción que surja de o esté relacionada con la interpretación o el efecto de este Contrato y/o su participación en el Programa, excepto donde esté prohibido, se resolverá individualmente, sin recurrir a ninguna forma de demanda colectiva. Usted acepta la jurisdicción personal, la jurisdicción sobre los asuntos a resolver y la sede de estos tribunales.

22. DIVISIBILIDAD. Si alguna disposición de este Contrato se considera inaplicable o inválida según cualquier ley aplicable o si así lo determina una decisión judicial aplicable, dicha inaplicabilidad o invalidez no hará que este Contrato sea inaplicable o inválido en su totalidad, y dicha disposición se cambiará e interpretará de la siguiente manera: para lograr mejor los objetivos de dicha disposición inaplicable o inválida dentro de los límites de la ley aplicable o las decisiones judiciales aplicables.

23. SIN RENUNCIA. Cualquier renuncia por parte de DEFY al derecho de exigir el cumplimiento de cualquier disposición de este Contrato no operará ni se interpretará como una renuncia a cualquier otro derecho a exigir el cumplimiento de dicha disposición o cualquier cumplimiento de cualquier otra disposición de este Contrato. El hecho de que DEFY no insista en el cumplimiento estricto de cualquier disposición de este Contrato en una o más ocasiones no se considerará una renuncia ni privará a DEFY del derecho a insistir en el cumplimiento estricto de esa disposición o cualquier otra disposición de este Contrato.

SKY ZONE

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Sky Zone park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “SKY ZONE”) allowing you to become a SKY ZONE member, and participate in programs, events and activities conducted or organized by or through SKY ZONE, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with SKY ZONE consists of your member enrollment information (including your member information, contact information, payment information, SKY ZONE Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “SKY ZONE.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the SKY ZONE location from which you purchased your SKY ZONE membership. SKY ZONE locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific SKY ZONE location from which you purchased your SKY ZONE membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.skyzone.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC SKY ZONE LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership requires a minimum three-month commitment, which will automatically renew on a month-to-month basis at the end of the three-month commitment period, unless canceled in accordance Section 5 of these Terms. The membership includes a 12-month price guarantee. All Program memberships are non-transferable, and prices are subject to change after 12 months, with 30-days prior notice.

4. START DATE; RENEWAL. The term of your SKY ZONE membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of 90 days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW,UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial three-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the date of commencement of your membership as provided in Section 7 below, you will receive a refund of pre-paid but unused fees. You further understand that, if you do not cancel this Agreement within such seventy-two (72) hour period, you will be charged for the remainder of your initial three-month term. You agree that the initial three-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE, and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least seventy-two (72) hours before the next automatic renewal date. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84061, with your name, membership number, and a request to cancel your membership.

6. ADDITIONAL AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; SKY ZONE will NOT automatically cancel all listed members;

c. you will promptly notify SKY ZONE of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that SKY ZONE will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant SKY ZONE the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 7 below within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by SKY ZONE. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships have a minimum commitment of three (3) months from the Start Date. After the 3-month period, SKY ZONE will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless SKY ZONE terminates this Agreement at its sole option. If you would like to cancel during the initial 3-month term after the initial 72-hour period described in Section 6(g) above, you will be charged the remaining balance of your 3-month membership; however, you will continue to have access to the SKY ZONE Location associated with your membership through the end of the initial 3-month period. If you would like to cancel during the initial 3-month term during the initial 72-hour period described in Section 6(g) above,complete the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/ and click “Cancel Membership.” Subject to the foregoing, all payments are nonrefundable and there are no refunds or credits for partially used periods.

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with SKY ZONE, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by SKY ZONE from time to time. At this time, Members must update their photos every two (2) years. SKY ZONE reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by SKY ZONE in its sole discretion.

9. TERMINATION: SKY ZONE reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of SKY ZONE policies or rules, may, at SKY ZONE’s sole discretion, result in you being barred from visiting any and all other SKY ZONE locations without any refund of prepaid fees.

10. UPGRADES; DOWNGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase. Downgrades are not allowed during the initial 3-month period. You can downgrade your membership after the initial 3-month period, which shall be effective on the next billing period.

11. ADDRESS CHANGE: You must promptly report to SKY ZONE in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review SKY ZONE’s Privacy Policy, which may be found here: https://www.skyzone.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read SKY ZONE’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the SKY ZONE privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. SKY ZONE reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release SKY ZONE, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse SKY ZONE for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. SKY ZONE, SKY ZONE PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF SKY ZONE ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO SKY ZONE (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE (A) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND SKY ZONE AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND SKY ZONE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND SKY ZONE AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and SKY ZONE agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and SKY ZONE agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and SKY ZONE agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and SKY ZONE agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to SKY ZONE shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and SKY ZONE cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or SKY ZONE may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and SKY ZONE agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and SKY ZONE will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the SKY ZONE Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by SKY ZONE of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by SKY ZONE to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive SKY ZONE of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

SKY ZONE

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Sky Zone park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “SKY ZONE”), allowing you to become a SKY ZONE member, and participate in programs, events and activities conducted or organized by or through SKY ZONE, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with SKY ZONE consists of your member enrollment information (including your member information, contact information, payment information, SKY ZONE Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “SKY ZONE.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the SKY ZONE location from which you purchased your SKY ZONE membership. SKY ZONE locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific SKY ZONE location from which you purchased your SKY ZONE membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.skyzone.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC SKY ZONE LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your SKY ZONE membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in (a) below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least twenty-five (25) days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with your name, membership number, and a request to cancel your membership.

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; SKY ZONE will NOT automatically cancel all listed members;

c. you will promptly notify SKY ZONE of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that SKY ZONE will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant SKY ZONE the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by SKY ZONE. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, SKY ZONE will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless SKY ZONE terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. 

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with SKY ZONE, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by SKY ZONE from time to time. At this time, Members must update their photos every two (2) years. SKY ZONE reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by SKY ZONE in its sole discretion.

9. TERMINATION: SKY ZONE reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of SKY ZONE policies or rules, may, at SKY ZONE’s sole discretion, result in you being barred from visiting any and all other SKY ZONE locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to SKY ZONE in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review SKY ZONE’s Privacy Policy, which may be found here: https://www.skyzone.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read SKY ZONE’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the SKY ZONE privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. SKY ZONE reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release SKY ZONE, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse SKY ZONE for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. SKY ZONE, SKY ZONE PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF SKY ZONE ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO SKY ZONE (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE (A) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND SKY ZONE AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND SKY ZONE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND SKY ZONE AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and SKY ZONE agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and SKY ZONE agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and SKY ZONE agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and SKY ZONE agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to SKY ZONE shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and SKY ZONE cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or SKY ZONE may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and SKY ZONE agree that (a) any arbitration will occur (i) in the State of Utah (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and SKY ZONE will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the SKY ZONE Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by SKY ZONE of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by SKY ZONE to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive SKY ZONE of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

SKY ZONE

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Sky Zone park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “SKY ZONE”), allowing you to become a SKY ZONE member, and participate in programs, events and activities conducted or organized by or through SKY ZONE, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with SKY ZONE consists of your member enrollment information (including your member information, contact information, payment information, SKY ZONE Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “SKY ZONE.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the SKY ZONE location from which you purchased your SKY ZONE membership. SKY ZONE locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific SKY ZONE location from which you purchased your SKY ZONE membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.skyzone.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC SKY ZONE LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your SKY ZONE membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; SKY ZONE will NOT automatically cancel all listed members;

c. you will promptly notify SKY ZONE of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that SKY ZONE will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant SKY ZONE the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by SKY ZONE. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, SKY ZONE will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless SKY ZONE terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. 

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with SKY ZONE, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by SKY ZONE from time to time. At this time, Members must update their photos every two (2) years. SKY ZONE reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by SKY ZONE in its sole discretion.

9. TERMINATION: SKY ZONE reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of SKY ZONE policies or rules, may, at SKY ZONE’s sole discretion, result in you being barred from visiting any and all other SKY ZONE locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to SKY ZONE in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review SKY ZONE’s Privacy Policy, which may be found here: https://www.skyzone.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read SKY ZONE’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the SKY ZONE privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. SKY ZONE reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release SKY ZONE, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse SKY ZONE for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. SKY ZONE, SKY ZONE PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF SKY ZONE ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO SKY ZONE (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE (A) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND SKY ZONE AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND SKY ZONE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND SKY ZONE AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and SKY ZONE agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and SKY ZONE agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and SKY ZONE agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and SKY ZONE agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to SKY ZONE shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and SKY ZONE cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or SKY ZONE may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and SKY ZONE agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and SKY ZONE will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the SKY ZONE Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by SKY ZONE of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by SKY ZONE to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive SKY ZONE of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

SKY ZONE

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Sky Zone park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “SKY ZONE”), allowing you to become a SKY ZONE member, and participate in programs, events and activities conducted or organized by or through SKY ZONE, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with SKY ZONE consists of your member enrollment information (including your member information, contact information, payment information, SKY ZONE Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “SKY ZONE.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the SKY ZONE location from which you purchased your SKY ZONE membership. SKY ZONE locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific SKY ZONE location from which you purchased your SKY ZONE membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.skyzone.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC SKY ZONE LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your SKY ZONE membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize SKY ZONE and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or SKY ZONE products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; SKY ZONE will NOT automatically cancel all listed members;

c. you will promptly notify SKY ZONE of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that SKY ZONE will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant SKY ZONE the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by SKY ZONE. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, SKY ZONE will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless SKY ZONE terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods. 

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with SKY ZONE, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by SKY ZONE from time to time. At this time, Members must update their photos every two (2) years. SKY ZONE reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by SKY ZONE in its sole discretion.

9. TERMINATION: SKY ZONE reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of SKY ZONE policies or rules, may, at SKY ZONE’s sole discretion, result in you being barred from visiting any and all other SKY ZONE locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to SKY ZONE in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review SKY ZONE’s Privacy Policy, which may be found here: https://www.skyzone.com/terms for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read SKY ZONE’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the SKY ZONE privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of SKY ZONE. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. SKY ZONE reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release SKY ZONE, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse SKY ZONE for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. SKY ZONE, SKY ZONE PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF SKY ZONE ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO SKY ZONE (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE (A) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND SKY ZONE’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND SKY ZONE AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND SKY ZONE AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND SKY ZONE AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and SKY ZONE agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and SKY ZONE agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and SKY ZONE agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and SKY ZONE agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to SKY ZONE shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and SKY ZONE cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or SKY ZONE may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND SKY ZONE AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR SKY ZONE WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND SKY ZONE WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and SKY ZONE agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and SKY ZONE will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the SKY ZONE Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by SKY ZONE of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by SKY ZONE to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive SKY ZONE of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

SKY ZONE

TÉRMINOS Y CONDICIONES ESTÁNDAR DE MEMBRESÍA

En consideración y como incentivo y condición para el operador del parque Sky Zone para el cual usted ha solicitado una membresía (dicho operador, junto con sus filiales y designados, se denominará en el presente documento como “SKY ZONE”), que le permitirá convertirse en miembro de SKY ZONE y participar en programas, eventos y actividades realizados u organizados por o a través de SKY ZONE, y considerando la contraprestación acordada, cuya recepción y suficiencia se reconocen en el presente documento, usted acepta estos Términos y condiciones estándar de membresía (estos “Términos”). 

1. INFORMACIÓN GENERAL. Su contrato de membresía con SKY ZONE consta de su información de inscripción de miembro (incluida su información de miembro, información de contacto, información de pago, el programa de membresía de SKY ZONE que usted ha seleccionado (el “Programa”) y los usuarios autorizados de su membresía) y estos Términos, que colectivamente se denominan en estos Términos como este “Contrato”. Este Contrato rige su membresía en el Programa. A lo largo de estos Términos, nos referiremos a usted como “usted” o “Miembro” y a nosotros como “nosotros” o “SKY ZONE”. Estos Términos son importantes y afectan sus derechos legales, así que léalos detenidamente. Tenga en cuenta que la Sección 20 a continuación contiene una disposición de arbitraje obligatorio que requiere el uso del arbitraje de forma individual y limita los recursos disponibles para usted en caso de ciertas disputas.

2. MEMBRESÍA PARA UBICACIÓN ESPECÍFICA. La membresía, los programas y los beneficios son específicos para la ubicación de SKY ZONE en la que compró su membresía de SKY ZONE. Las ubicaciones de SKY ZONE se denominan en estos Términos una “Ubicación” y “Ubicaciones”. Su membresía es ofrecida por el operador de la ubicación específica de SKY ZONE donde usted compró su membresía de SKY ZONE (cada uno, un “Operador”). Un operador ofrece opciones específicas para una membresía mensual. Consulte las opciones de membresía de la ubicación y la información en una ubicación o en www.skyzone.com para la ubicación específica. LAS MEMBRESÍAS SOLO SON VÁLIDAS EN LA UBICACIÓN ESPECÍFICA DE SKY ZONE DONDE USTED COMPRÓ LA MEMBRESÍA. 

3. CIERTOS TÉRMINOS DE MEMBRESÍA. Cada membresía del Programa es una membresía de mes a mes que puede cancelarse de acuerdo con la Sección 5 de estos Términos. Todas las membresías del programa son intransferibles y los precios están sujetos a cambios.

4. FECHA DE INICIO; RENOVACIÓN. La vigencia de su membresía de SKY ZONE en el Programa comienza en la fecha de compra de su membresía del Programa (la “Fecha de Inicio”) y continúa por un periodo de treinta (30) días. A partir de entonces, su membresía del Programa se RENOVARÁ AUTOMÁTICAMENTE Y CONTINUARÁ MES A MES, DE ACUERDO CON LOS TÉRMINOS DE RENOVACIÓN AUTOMÁTICA ESTABLECIDOS EN LA SECCIÓN 5 A CONTINUACIÓN, HASTA QUE USTED LA CANCELE EXPRESAMENTE O HASTA QUE NOSOTROS DEMOS POR TERMINADA SU MEMBRESÍA.

5. CONDICIONES DE RENOVACIÓN AUTOMÁTICA Y CANCELACIÓN. Usted acepta que su membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos sucesivos de un mes a menos que y hasta que se cancele. Usted comprende que, si cancela este Contrato dentro de las primeras setenta y dos (72) horas a partir de la Fecha de inicio utilizando el método de cancelación en línea que se describe a continuación, recibirá un reembolso de las tarifas prepagadas pero no utilizadas. Usted acepta que la vigencia inicial de un mes comenzará en la fecha de su primer pago. Usted acepta que, en la fecha de cada renovación automática, el precio de membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a su método de pago registrado. Usted reconoce que debe mantener un método de pago válido en el archivo, y autoriza a SKY ZONE y a sus respectivos procesadores de pago externos a realizar los cargos de acuerdo con su método de pago por el precio total de su membresía y por cualquier otra tarifa y cargo como y cuando se incurra en el uso de su membresía, o de los productos, servicios o instalaciones de SKY ZONE. Usted entiende que, si no desea que se renueve su membresía, debe cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Usted comprende que puede cancelar su membresía por cualquier motivo, llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.

6. CONTRATOS Y CONVENIOS ADICIONALES. Usted declara, o reconoce y acepta (según sea el caso), que:

a. usted tiene la autoridad para obligar a todos los miembros agregados a su membresía bajo este Contrato;

b. todas las personas agregadas y por las que se ha pagado bajo su membresía serán consideradas como miembros activos hasta que cancele a cada miembro, de acuerdo con los términos de cancelación establecidos a continuación. NOTA: usted debe indicar a cada miembro cuya membresía desea cancelar; SKY ZONE NO cancelará automáticamente a todos los miembros de la lista;

c. usted notificará de inmediato a SKY ZONE sobre cualquier cambio en la información de su cuenta;

d. usted es un usuario autorizado de la tarjeta de crédito utilizada para comprar esta membresía, y no disputará las transacciones programadas con su banco o compañía de tarjeta de crédito siempre que los montos cargados sean los establecidos de acuerdo con los términos y condiciones de este Contrato;

e. usted entiende que SKY ZONE no le cobrará una tarifa por autorizar pagos recurrentes, pero que su institución financiera puede cobrarle una tarifa por aceptar y procesar transacciones de débito electrónico;

f. en caso de que se rechace la tarjeta de crédito proporcionada, usted otorga a SKY ZONE el permiso para volver a enviar la tarjeta para el pago; y

g. usted entiende que tiene derecho a cancelar este Contrato utilizando el procedimiento descrito en la Sección 5 anterior dentro de las setenta y dos (72) horas posteriores a la fecha de inicio de su membresía descrita anteriormente para recibir un reembolso completo de cualquier cuota prepagada pero no utilizada. Los reembolsos se procesarán dentro de los treinta (30) días hábiles posteriores a la fecha en que SKY ZONE reciba el aviso de cancelación. “Día Operativo” se refiere a cualquier día en el que los usuarios pueden inspeccionar y utilizar las instalaciones y los servicios de las instalaciones en donde se emitió su membresía del Programa.

7. DURACIÓN DE LA MEMBRESÍA: Todas las membresías son de mes a mes a partir de la fecha de inicio. Según lo establecido en la Sección 5 anterior, SKY ZONE continuará facturando hasta que usted cancele su membresía de acuerdo con el procedimiento de cancelación especificado en la Sección 5 anterior, o a menos que SKY ZONE dé por terminado este Contrato, según su criterio exclusivo. Sujeto a las disposiciones contenidas en este documento, los pagos no son reembolsables y no hay reembolsos ni créditos por periodos utilizados parcialmente. 

8. ELEGIBILIDAD Y CONDICIONES: Cada Miembro debe tener una fotografía de sí mismo asociada con su liberación de responsabilidad en los archivos de SKY ZONE, para fines de identificación. Las liberaciones de responsabilidad son válidas por un (1) año a partir de la firma, por lo tanto, para seguir siendo un miembro activo, debe actualizar su liberación de responsabilidad todos los años. Además, para permanecer activo, debe actualizar su fotografía de acuerdo con los procedimientos especificados por SKY ZONE según corresponda. En este momento, los Miembros deben actualizar sus fotografías cada dos (2) años. SKY ZONE se reserva el derecho de solicitar formas adicionales de verificación de identificación. Las membresías no son válidas para eventos privados o especiales, incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, grupos u otros eventos especiales o promociones que requieran una entrada por separado, como los programas “Glow”, restricciones y fines de semana u horarios especiales para niños pequeños, a menos que se especifique lo contrario. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de SKY ZONE. Se aplican restricciones que incluyen, entre otras, restricciones de capacidad y otros cierres. Las membresías no garantizan la admisión, especialmente durante los periodos de alta asistencia. Las membresías no se pueden utilizar con fines comerciales y son nulas si se modifican o se utilizan indebidamente. Todas las preguntas o disputas relacionadas con la elegibilidad de una persona, la obtención/uso/conversión de créditos o el cumplimiento de este Contrato por parte de un Miembro serán resueltas por SKY ZONE según su exclusivo criterio.

9. TERMINACIÓN: SKY ZONE se reserva el derecho de cancelar, suspender o revocar cualquier membresía o denegar la admisión a la Ubicación a cualquier Miembro en cualquier momento y por cualquier motivo. La cancelación, suspensión o revocación de los privilegios de una Ubicación bajo el Programa debido a la violación de las políticas o reglas de SKY ZONE, puede, según el criterio exclusivo de SKY ZONE, resultar en que se le prohíba visitar alguna o todas las demás ubicaciones de SKY ZONE sin ningún reembolso de las tarifas prepagadas.

10. ACTUALIZACIONES: Un miembro que desee actualizar su membresía debe elegir una membresía de igual o mayor valor que la membresía de la Ubicación original, y la diferencia en el precio deberá pagarse el día de la actualización. Cada cliente que desee actualizar su boleto a una membresía debe estar presente en el momento de la transacción de actualización y solicitar la actualización el mismo día de la compra.

11. CAMBIO DE DIRECCIÓN: Usted debe informar de inmediato a SKY ZONE por escrito un cambio en su dirección. Los cambios se pueden hacersoloactualizando su información en la ubicación o por teléfono.

12. PRIVACIDAD: Por favor, revise la Política de privacidad de SKY ZONE, que se puede encontrar aquí: https://www.skyzone.com/terms para obtener información sobre cómo recopilamos, usamos y divulgamos información sobre usted como parte del Programa. Al inscribirse en el Programa, usted reconoce que ha leído la Política de privacidad de SKY ZONE, así como la Política de privacidad. Como miembro, usted acepta los términos de la política de privacidad de SKY ZONE y el uso de su información personal tal como se establece en dicha política.

13. CIERTOS LÍMITES Y RESTRICCIONES: 120 minutos El tiempo de salto incluido en su membresía del Programa no se puede combinar con ninguna otra oferta, paquete, descuento o promoción, y cada periodo de salto de 120 minutos es para 120 minutos consecutivos de salto. Los tiempos de salto pueden ser sin cita solo si la ubicación particular en cuestión lo permite. Usted debe comprar tiempo de salto adicional a precios regulares. A menos que se especifique lo contrario, la membresía no incluye eventos privados (incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisión por separado, o programas como GLOW, restricciones u horarios especiales para niños pequeños. La membresía no garantiza la admisión, especialmente durante periodos de alta asistencia u otros periodos de cierre. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de SKY ZONE. Además, las membresías no se pueden utilizar con fines comerciales. 

14. CAMBIOS. SKY ZONE se reserva el derecho, según su exclusivo criterio, de modificar o actualizar este Contrato y/o cambiar, alterar o descontinuar el Programa, la lista de ubicaciones participantes, servicios de ubicación, entretenimiento o atracciones, horarios de operación y cualquier recompensa o programa de estado especial en cualquier momento y sin previo aviso a los miembros más allá de la actualización de este Contrato. Si realizamos cambios, intentaremos proporcionar un aviso razonable de dichos cambios, como enviar una notificación por correo electrónico o publicar un anuncio en nuestro sitio web o en el sitio web de la Ubicación que emitió su membresía del Programa.

15. IMPUESTOS. El Programa, así como cualquier premio o regalo proporcionado a un Miembro, puede estar sujeto a impuestos, según el valor del artículo y las leyes fiscales federales, estatales y locales aplicables. Los miembros son los únicos responsables del pago de los impuestos aplicables y de las obligaciones de declaración de impuestos aplicables.

16. ASUNCIÓN; INDEMNIZACIÓN Y LIBERACIÓN DE RESPONSABILIDAD. Al participar en el Programa, usted asume los riesgos inherentes asociados con la operación de todos los trampolines, juegos mecánicos y atracciones, y debe leer y obedecer todas las señales, instrucciones y reglas de seguridad. Además, por la presente usted libera de responsabilidad a SKY ZONE, sus empresas matrices, subsidiarias, filiales, divisiones, empresas relacionadas, vendedores y proveedores de premios/recompensas de terceros, y agentes, y sus respectivos funcionarios, directivos, propietarios y empleados, (cada parte una “Parte Liberada de Responsabilidad”) con respecto a todas y cada una de las pérdidas, daños, perjuicios, costos o gastos, ya sean conocidos o desconocidos, incluidos, entre otros, daños a la propiedad, lesiones personales y/o muerte, que surjan de o estén relacionados con el Programa, lo que incluye de manera enunciativa pero no limitativa (a) el cobro, el canje, la revocación o la eliminación de créditos, (b) la emisión de vales de recompensa y el uso del Programa, (c) la suspensión, terminación o modificación de su membresía o cuenta, y (d) la suspensión, modificación o terminación del Programa o cualquier recompensa o programa de estado especial en el mismo. Además, usted acepta defender, indemnizar y liberar de responsabilidad a las Partes Liberadas de Responsabilidad de todas las responsabilidades, reclamaciones, daños, costos y gastos (incluidos los honorarios razonables de los abogados) que surjan en caso de que usted viole este Contrato. Además, usted acepta reembolsar a SKY ZONE cualquier beneficio del Programa, si lo obtuvo de manera fraudulenta.

17. USTED ACEPTA LOS SERVICIOS “TAL CUAL.” El Programa, la membresía en el mismo y todos los premios, mercancías, sorteos, concursos, productos o servicios proporcionados a través del Programa se proporcionan y deben aceptarse “tal cual” y “según disponibilidad” sin garantías de ningún tipo. SKY ZONE, LOS SOCIOS O ADMINISTRADORES DE SKY ZONE, Y CADA UNO DE SUS RESPECTIVOS AGENTES O REPRESENTANTES, NO PROPORCIONAN DECLARACIONES NI GARANTÍAS, EXPRESAS O IMPLÍCITAS, Y RENUNCIAN A TODA RESPONSABILIDAD CON RELACIÓN A LA CONDICIÓN, CALIDAD, COMERCIALIZACIÓN O IDONEIDAD PARA UN FIN DETERMINADO DE PRODUCTOS Y/O SERVICIOS PROPORCIONADOS POR O A TRAVÉS DEL PROGRAMA, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD E IDONEIDAD PARA UN FIN DETERMINADO Y CUALQUIER GARANTÍA DE NO VIOLACIÓN, TÍTULO O DISFRUTE HARMONIOSO.

18. LIMITACIÓN DE RESPONSABILIDAD. BAJO NINGUNA CIRCUNSTANCIA NINGUNA DE LAS PARTES LIBERADAS DE RESPONSABILIDAD SERÁ RESPONSABLE DE NINGÚN DAÑO DIRECTO, INDIRECTO, PUNITIVO, INCIDENTAL, ESPECIAL O CONSECUENTE QUE SURJA DE O SE RELACIONE DE ALGUNA MANERA CON EL PROGRAMA O SU PARTICIPACIÓN EN EL MISMO, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA CUALQUIER PREMIO DEL PROGRAMA, MERCANCÍA O SERVICIOS DISPONIBLES COMO PARTE DEL PROGRAMA. EN CUALQUIER CASO, CUALQUIER RESPONSABILIDAD DE SKY ZONE QUE SURJA CON RELACIÓN AL PROGRAMA SE LIMITARÁ A LO QUE SEA MAYOR DE (A) LAS CUOTAS DE MEMBRESÍA PAGADAS A SKY ZONE (SIN IMPUESTOS) EN LOS TRES (3) MESES ANTERIORES, Y (B) CIEN DOLARES ($100). ESTA LIMITACIÓN SE APLICA SI LA PRESUNTA RESPONSABILIDAD SE BASA EN CONTRATO, AGRAVIO, NEGLIGENCIA, RESPONSABILIDAD ESTRICTA U OTRA TEORÍA LEGAL, INCLUSO SI LA PARTE LIBERADA DE RESPONSABILIDAD HA SIDO ADVERTIDA DE LA POSIBILIDAD DE DICHOS DAÑOS. EN CASO DE QUE ALGUNAS JURISDICCIONES NO PERMITAN LA EXCLUSIÓN O LIMITACIÓN DE CIERTOS DAÑOS, LA RESPONSABILIDAD DE LAS PARTES LIBERADAS DE RESPONSABILIDAD EN DICHAS JURISDICCIONES SE LIMITARÁ HASTA LO PERMITIDO POR LA LEY.

19. PLAZO DE PRESCRIPCIÓN. Al participar en el Programa, usted renuncia a todos y cada uno de los derechos de presentar cualquier reclamación o acción relacionada con su participación en el Programa en cualquier jurisdicción más allá de un año después de la fecha en que haya ocurrido por primera vez el acto, evento, condición u omisión sobre la cual se basa la reclamación o la acción.

20. ARBITRAJE OBLIGATORIO; RENUNCIA A LA DEMANDA COLECTIVA. EXCEPTO POR CUALQUIER DISPUTA, RECLAMACIÓN, DEMANDA, ACCIÓN, CAUSA DE ACCIÓN, DEMANDA O PROCEDIMIENTO (COLECTIVAMENTE, “DISPUTAS”) EN QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y SKY ZONE ACEPTAN (A) RENUNCIAR A SUS RESPECTIVOS DERECHOS A QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA, SE RESUELVA EN LA CORTE, Y (B) RENUNCIAR A LOS RESPECTIVOS DERECHOS DE USTED Y DE SKY ZONE A UN JUICIO CON JURADO. EN SU LUGAR, USTED Y SKY ZONE ACEPTAN SOMETER SUS DISPUTAS A ARBITRAJE OBLIGATORIO (QUE ES SOMETER UNA DISPUTA A UNA O MÁS PERSONAS ENCARGADAS DE REVISAR LA DISPUTA Y TOMAR UNA DETERMINACIÓN DEFINITIVA Y OBLIGATORIA PARA RESOLVERLA EN LUGAR DE QUE LA DISPUTA LA RESUELVA UN JUEZ O JURADO EN LA CORTE).

USTED Y SKY ZONE ACEPTAN QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA ES PERSONAL PARA USTED Y SKY ZONE Y QUE DICHA DISPUTA SE RESOLVERÁ ÚNICAMENTE A TRAVÉS DE ARBITRAJE INDIVIDUAL Y NO SE PRESENTARÁ COMO ARBITRAJE COLECTIVO, DEMANDA COLECTIVA NI NINGÚN OTRO TIPO DE PROCEDIMIENTO REPRESENTATIVO. Usted y SKY ZONE acuerdan que no habrá arbitraje colectivo ni arbitraje en el que una persona intente resolver una Disputa como representante de otra persona o grupo de personas. Además, usted y SKY ZONE acuerdan que una Disputa no se puede presentar como una demanda colectiva ni otro tipo de acción representativa, ya sea dentro o fuera del arbitraje, ni en nombre de ninguna otra persona o grupo de personas.

Usted y SKY ZONE acuerdan que este Contrato afecta el comercio interestatal y que la exigibilidad de esta Sección 20 se regirá, tanto sustantiva como procesalmente, y se interpretará y ejecutará de acuerdo con la Ley Federal de Arbitraje, 9 U.S.C. § 1 et seq. (la “FAA”), en la máxima medida permitida por la ley aplicable.

Usted y SKY ZONE acuerdan que cada parte notificará a la otra parte por escrito sobre cualquier Disputa arbitrable o de reclamaciones menores dentro de los treinta (30) días posteriores a la fecha en que surja, para que las partes puedan intentar de buena fe resolver la Disputa de manera informal. El aviso a SKY ZONE se enviará por correo certificado o servicio de mensajería a 86 N University Avenue Suite 350, Provo, UT 84601. Su aviso debe incluir (a) su nombre, dirección postal, número de teléfono, la dirección de correo electrónico que usa o usó para su membresía del Programa y, si es diferente, una dirección de correo electrónico en la que se le pueda contactar, (b) una descripción con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparación específica que usted está solicitando. Nuestro aviso para usted se enviará electrónicamente a la dirección de correo electrónico asociada con su membresía del Programa e incluirá (x) nuestro nombre, dirección postal, número de teléfono y una dirección de correo electrónico en la que se nos pueda contactar con respecto a la Disputa, (y) una descripción con detalles razonables de la naturaleza o los fundamentos de la Disputa, y (z) la reparación específica que solicitamos. Si usted y SKY ZONE no pueden ponerse de acuerdo sobre cómo resolver la Disputa dentro de los treinta (30) días posteriores a la fecha en que la parte correspondiente recibe el aviso, entonces usted o SKY ZONE pueden, según corresponda y de acuerdo con esta Sección 20, iniciar un procedimiento de arbitraje o, en la medida específicamente establecida en esta Sección 20, presentar una demanda ante una corte.

A EXCEPCIÓN DE DISPUTAS EN LAS QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y SKY ZONE ACEPTAN QUE CUALQUIER DISPUTA DEBE SER INICIADA O PRESENTADA POR USTED O SKY ZONE EN EL PLAZO DE UN (1) AÑO A PARTIR DE LA FECHA EN QUE SURGIÓ LA DISPUTA, DE LO CONTRARIO, LA RECLAMACIÓN SUBYACENTE QUEDA PROHIBIDA PERMANENTEMENTE (LO QUE SIGNIFICA QUE USTED Y SKY ZONE YA NO TENDRÁN DERECHO A PRESENTAR DICHA RECLAMACIÓN CON RESPECTO A LA DISPUTA). Usted y SKY ZONE acuerdan que (a) cualquier arbitraje tendrá lugar (i) en el Estado de Utah, (ii) en el condado donde usted reside, o (iii) telefónicamente, (b) el arbitraje se llevará a cabo de forma confidencial por un árbitro único de acuerdo con las Reglas de Arbitraje del Consumidor de la Asociación Americana de Arbitraje (“AAA”) que estén vigentes en el momento en que se inicie el arbitraje, modificadas por los términos establecidos en el presente documento (“Reglas de la AAA”), que se incorporan al presente documento para referencia, y (c) que la sede del arbitraje será Utah y que los tribunales estatales o federales del Estado de Utah y los EE.UU., respectivamente, con sede en el Estado de Utah, tienen jurisdicción exclusiva sobre cualquier litigio en apoyo al arbitraje y la ejecución de cualquier laudo arbitral.

Las partes intentarán ponerse de acuerdo sobre el árbitro único que se designará para resolver la disputa. Si las partes no pueden llegar a un acuerdo dentro de los 30 días posteriores al inicio del arbitraje con la AAA, se aplicará el proceso de selección de árbitro que se indica en las Reglas de Arbitraje del Consumidor de la AAA. Las partes también pueden litigar una Disputa en la corte de reclamaciones menores ubicada en el condado de su dirección de facturación si la Disputa cumple con los requisitos para ser sometida a audiencia en la corte de reclamaciones menores. Cada parte será responsable de los costos incurridos en dicho arbitraje, pero el árbitro no tendrá la autoridad para reasignar esos costos en un laudo o de otra manera. Si usted no puede pagar el arbitraje, acepta brindarnos la opción de pagar al árbitro antes de buscar iniciar cualquier otra forma de resolución de disputas, incluido el litigio. Como parte del arbitraje, tanto usted como SKY ZONE tendrán la oportunidad de proporcionar razonablemente como evidencia información no privilegiada que sea relevante y pertinente para la Disputa, incluida la capacidad de solicitarse documentos, información y testimonios entre sí y de terceros que sea relevante y pertinente para la Disputa.

 

Según lo limitado por la Ley Federal de Arbitraje, este Contrato y las Reglas de la AAA aplicables, el árbitro tendrá (a) la autoridad y jurisdicción exclusivas para tomar todas las decisiones procesales y sustantivas con respecto a una Disputa, incluida la determinación de si una Disputa es arbitrable, y (b ) la autoridad para otorgar cualquier recurso que de otro modo estaría disponible en las cortes; sin embargo, a condición de que el árbitro no tenga la autoridad para llevar a cabo un arbitraje colectivo ni una acción representativa, lo cual está prohibido por este Contrato. El árbitro solo puede realizar un arbitraje individual y no puede consolidar las reclamaciones de más de una persona, presidir ningún tipo de procedimiento colectivo o representativo ni presidir ningún procedimiento que involucre a más de una persona.

Las Reglas de la AAA y la información adicional sobre la AAA están disponibles en el sitio web de la AAA. Al aceptar estar sujeto a este Contrato, usted (a) reconoce y acepta que ha leído y comprende las Reglas de la AAA, o (b) renuncia a su oportunidad de leer las Reglas de la AAA y cualquier reclamación de que las Reglas de la AAA son injustas o no deberían aplicarse por ningún motivo.

Si algún término, cláusula o disposición de esta Sección 20 se considera inválido o inaplicable, se considerará así en la medida mínima requerida por la ley, y todos los demás términos, cláusulas y disposiciones de esta Sección 20 seguirán siendo válidos y aplicables. Además, las renuncias establecidas en esta Sección 20 son independientes de las demás disposiciones de este Contrato y seguirán siendo válidas y exigibles, salvo que lo prohíba la ley aplicable. Esta Sección 20 prevalecerá después del vencimiento, terminación o cancelación de este Contrato.

21. LEGISLACIÓN APLICABLE. Este Contrato se rige por las leyes del Estado de la Ubicación de SKY ZONE en la que usted compró la membresía del Programa, independientemente de las normas sobre conflictos de leyes de cualquier jurisdicción. Cualquier disputa, reclamación o causa de acción que surja de o esté relacionada con la interpretación o el efecto de este Contrato y/o su participación en el Programa, excepto donde esté prohibido, se resolverá individualmente, sin recurrir a ninguna forma de demanda colectiva. Usted acepta la jurisdicción personal, la jurisdicción sobre los asuntos a resolver y la sede de estos tribunales.

22. DIVISIBILIDAD. Si alguna disposición de este Contrato se considera inaplicable o inválida según cualquier ley aplicable o si así lo determina una decisión judicial aplicable, dicha inaplicabilidad o invalidez no hará que este Contrato sea inaplicable o inválido en su totalidad, y dicha disposición se cambiará e interpretará de la siguiente manera: para lograr mejor los objetivos de dicha disposición inaplicable o inválida dentro de los límites de la ley aplicable o las decisiones judiciales aplicables.

23. SIN RENUNCIA. Cualquier renuncia por parte de SKY ZONE al derecho de exigir el cumplimiento de cualquier disposición de este Contrato no operará ni se interpretará como una renuncia a cualquier otro derecho a exigir el cumplimiento de dicha disposición o cualquier cumplimiento de cualquier otra disposición de este Contrato. El hecho de que SKY ZONE no insista en el cumplimiento estricto de cualquier disposición de este Contrato en una o más ocasiones no se considerará una renuncia ni privará a SKY ZONE del derecho a insistir en el cumplimiento estricto de esa disposición o cualquier otra disposición de este Contrato.

ROCKIN’ JUMP

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Rockin’ Jump park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “ROCKIN’ JUMP”) allowing you to become a ROCKIN’ JUMP member, and participate in programs, events and activities conducted or organized by or through ROCKIN’ JUMP, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”). 

1. GENERAL. Your membership agreement with ROCKIN’ JUMP consists of your member enrollment information (including your member information, contact information, payment information, ROCKIN’ JUMP Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “ROCKIN’ JUMP.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the ROCKIN’ JUMP location from which you purchased your ROCKIN’ JUMP membership. ROCKIN’ JUMP locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific ROCKIN’ JUMP location from which you purchased your ROCKIN’ JUMP membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at www.rockinjump.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC ROCKIN’ JUMP LOCATION WHERE YOU PURCHASED THE MEMBERSHIP. 

3. CERTAIN MEMBERSHIP TERMS. Each Program membership requires a minimum three-month commitment, which will automatically renew on a month-to-month basis at the end of the three-month commitment period, unless canceled in accordance Section 5 of these Terms. The membership includes a 12-month price guarantee. All Program memberships are non-transferable, and prices are subject to change after 12 months, with 30-days prior notice.

4. START DATE; RENEWAL. The term of your ROCKIN’ JUMP membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of 90 days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW,UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial three-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the date of commencement of your membership as provided in Section 7 below, you will receive a refund of pre-paid but unused fees. You further understand that, if you do not cancel this Agreement within such seventy-two (72) hour period, you will be charged for the remainder of your initial three-month term. You agree that the initial three-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize ROCKIN’ JUMP, and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or ROCKIN’ JUMP products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least seventy-two (72) hours before the next automatic renewal date. You understand that you may cancel your membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84061, with your name, membership number, and a request to cancel your membership.

6. ADDITIONAL AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. all individuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; ROCKIN’ JUMP will NOT automatically cancel all listed members;

c. you will promptly notify ROCKIN’ JUMP of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that ROCKIN’ JUMP will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant ROCKIN’ JUMP the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 7 below within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by ROCKIN’ JUMP. “Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships have a minimum commitment of three (3) months from the Start Date. After the 3-month period, ROCKIN’ JUMP will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless ROCKIN’ JUMP terminates this Agreement at its sole option. If you would like to cancel during the initial 3-month term after the initial 72-hour period described in Section 6(g) above, you will be charged the remaining balance of your 3-month membership; however, you will continue to have access to the ROCKIN’ JUMP Location associated with your membership through the end of the initial 3-month period. If you would like to cancel during the initial 3-month term during the initial 72-hour period described in Section 6(g) above,complete the cancellation form at DEFY.COM/MEMBERSHIPS/MEMBERSHIP-CANCELLATION/ and click “Cancel Membership.” Subject to the foregoing, all payments are nonrefundable and there are no refunds or credits for partially used periods.

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with ROCKIN’ JUMP, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by ROCKIN’ JUMP from time to time. At this time, Members must update their photos every two (2) years. ROCKIN’ JUMP reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN’ JUMP. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by ROCKIN’ JUMP in its sole discretion.

9. TERMINATION: ROCKIN’ JUMP reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of ROCKIN’ JUMP policies or rules, may, at ROCKIN’ JUMP’s sole discretion, result in you being barred from visiting any and all other ROCKIN’ JUMP locations without any refund of prepaid fees.

10. UPGRADES; DOWNGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase. Downgrades are not allowed during the initial 3-month period. You can downgrade your membership after the initial 3-month period, which shall be effective on the next billing period.

11. ADDRESS CHANGE: You must promptly report to ROCKIN’ JUMP in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review ROCKIN’ JUMP’s Privacy Policy, which may be found here: https://rockinjump.com/terms-of-use/ for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read ROCKIN’ JUMP’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the ROCKIN’ JUMP privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN’ JUMP. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. ROCKIN’ JUMP reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release ROCKIN’ JUMP, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse ROCKIN’ JUMP for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. ROCKIN’ JUMP, ROCKIN’ JUMP PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF ROCKIN’ JUMP ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO ROCKIN’ JUMP (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS ($100). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN’ JUMP AGREE (A) TO WAIVE YOUR AND ROCKIN’ JUMP’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND ROCKIN’ JUMP’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND ROCKIN’ JUMP AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND ROCKIN’ JUMP AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND ROCKIN’ JUMP AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and ROCKIN’ JUMP agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and ROCKIN’ JUMP agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and ROCKIN’ JUMP agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and ROCKIN’ JUMP agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to ROCKIN’ JUMP shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and ROCKIN’ JUMP cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or ROCKIN’ JUMP may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN’ JUMP AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR ROCKIN’ JUMP WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND ROCKIN’ JUMP WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and ROCKIN’ JUMP agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and ROCKIN’ JUMP will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the ROCKIN’ JUMP Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by ROCKIN’ JUMP of a breach by you of any provision of this Agreement shall not operate as, or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by ROCKIN’ JUMP to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive ROCKIN’ JUMP of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

ROCKIN’ JUMP

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Rockin Jump park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “ROCKIN JUMP”), allowing you to become a ROCKIN JUMP member, and participate in programs, events and activities conducted or organized by or through ROCKIN JUMP, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”).

1. GENERAL. Your membership agreement with ROCKIN JUMP consists of your member enrollment information (including your member information, contact information, payment information, ROCKIN JUMP Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “ROCKIN JUMP.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the ROCKIN JUMP location from which you purchased your ROCKIN JUMP membership. ROCKIN JUMP locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific ROCKIN JUMP location from which you purchased your ROCKIN JUMP membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at rockinjump.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC ROCKIN JUMP LOCATION WHERE YOU PURCHASED THE MEMBERSHIP.

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your ROCKIN JUMP membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize ROCKIN JUMP and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or ROCKIN JUMP products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. allindividuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; ROCKIN JUMP will NOT automatically cancel all listed members;

c. you will promptly notify ROCKIN JUMP of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that ROCKIN JUMP will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant ROCKIN JUMP the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by ROCKIN JUMP.“Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, ROCKIN JUMP will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless ROCKIN JUMP terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods.

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with ROCKIN JUMP, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by ROCKIN JUMP from time to time. At this time, Members must update their photos every two (2) years. ROCKIN JUMP reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN JUMP. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by ROCKIN JUMP in its sole discretion.

9. TERMINATION: ROCKIN JUMP reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of ROCKIN JUMP policies or rules, may, at ROCKIN JUMP’s sole discretion, result in you being barred from visiting any and all other ROCKIN JUMP locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to ROCKIN JUMP in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review ROCKIN JUMP’s Privacy Policy, which may be found here: https://rockinjump.com/terms-conditions/ for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read ROCKIN JUMP’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the ROCKIN JUMP privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN JUMP. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. ROCKIN JUMP reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release ROCKIN JUMP, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse ROCKIN JUMP for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. ROCKIN JUMP, ROCKIN JUMP PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE,INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF ROCKIN JUMP ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO ROCKIN JUMP (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS($100).THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN JUMP AGREE (A) TO WAIVE YOUR AND ROCKIN JUMP’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND ROCKIN JUMP’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND ROCKIN JUMP AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND ROCKIN JUMP AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND ROCKIN JUMP AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and ROCKIN JUMP agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and ROCKIN JUMP agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and ROCKIN JUMP agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and ROCKIN JUMP agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to ROCKIN JUMP shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and ROCKIN JUMP cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or ROCKIN JUMP may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN JUMP AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR ROCKIN JUMP WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND ROCKIN JUMP WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and ROCKIN JUMP agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and ROCKIN JUMP will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the ROCKIN JUMP Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by ROCKIN JUMP of a breach by you of any provision of this Agreement shall not operate as,or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by ROCKIN JUMP to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive ROCKIN JUMP of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

ROCKIN’ JUMP

MEMBERSHIP STANDARD TERMS AND CONDITIONS

In consideration of, and as an inducement and condition to, the operator of the Rockin Jump park for which you have requested a membership (such operator, collectively with its affiliates and designees, being referred to herein as “ROCKIN JUMP”), allowing you to become a ROCKIN JUMP member, and participate in programs, events and activities conducted or organized by or through ROCKIN JUMP, and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, you agree to these Membership Standard Terms and Conditions (these “Terms”).

1. GENERAL. Your membership agreement with ROCKIN JUMP consists of your member enrollment information (including your member information, contact information, payment information, ROCKIN JUMP Membership Program that you have selected (the “Program”), and authorized users of your membership) and these Terms, which collectively are referred to in these Terms as this “Agreement.” This Agreement governs your membership in the Program. Throughout these Terms, we will refer to you as “you” or “Member” and to us as “we” or “ROCKIN JUMP.” These Terms are important and affect your legal rights, so please read them carefully. Note that Section 20 below contains a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

2. LOCATION-SPECIFIC MEMBERSHIP. Membership, Programs and benefits are specific to the ROCKIN JUMP location from which you purchased your ROCKIN JUMP membership. ROCKIN JUMP locations are referred to in these Terms as a “Location” and “Locations.” Your membership is offered by and has been purchased from the operator of the specific ROCKIN JUMP location from which you purchased your ROCKIN JUMP membership (each, an “Operator”). An Operator offers specific options for a monthly membership. Please see Location membership options and information at a Location or at rockinjump.com for the specific Location. MEMBERSHIPS ARE ONLY VALID AT THE SPECIFIC ROCKIN JUMP LOCATION WHERE YOU PURCHASED THE MEMBERSHIP.

3. CERTAIN MEMBERSHIP TERMS. Each Program membership is a month to month membership which may be cancelled in accordance with Section 5 of these Terms. All Program memberships are non-transferable, and prices are subject to change.

4. START DATE; RENEWAL. The term of your ROCKIN JUMP membership in the Program begins on the date of the purchase of your Program membership (the “Start Date”) and continues for a period of thirty (30) days. Thereafter your Program membership will AUTOMATICALLY RENEW AND CONTINUE ON A MONTH-TO-MONTH BASIS, IN ACCORDANCE WITH THE AUTOMATIC RENEWAL TERMS SET FORTH IN SECTION 5 BELOW, UNTIL YOU EXPRESSLY CANCEL IT, OR UNTIL WE TERMINATE IT.

5. AUTOMATIC RENEWAL TERMS AND CANCELLATION. You agree that your membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. You understand that, if you cancel this Agreement within the first seventy-two (72) hours of the Start Date using the online cancellation method described in below, you will receive a refund of pre-paid but unused fees. You agree that the initial one-month term will start on the date of your first payment. You agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to your payment method on file. You acknowledge that you must maintain a valid payment method on file, and you authorize ROCKIN JUMP and their respective third-party payment processor(s) to charge your payment method for the total price of your membership and for any other fees and charges as and when they are incurred in using your membership, or ROCKIN JUMP products, services, or facilities. You understand that, if you do not want your membership to renew, you must cancel it at least three (3) business days before the next automatic renewal date. You understand that you may cancel your membership for any reason either by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

6. ADDITIONAL, AGREEMENTS AND COVENANTS. You represent, or acknowledge and agree (as the case may be), that:

a. you have the authority to bind all of the members added to your membership to this Agreement;

b. allindividuals added and paid for under your membership will be regarded as active members until you cancel each member, in accordance with the cancelation terms stated below. NOTE: you must identify each member whose membership you want to cancel; ROCKIN JUMP will NOT automatically cancel all listed members;

c. you will promptly notify ROCKIN JUMP of any change in your account information;

d. you are an authorized user of the credit card used to purchase this membership, and you will not dispute the scheduled transactions with your bank or credit card company so long as the amounts charged are in accordance with the terms and conditions of this Agreement;

e. you understand that ROCKIN JUMP will not charge you a fee for authorizing recurring payments, but that your financial institution may charge you a fee for accepting and processing electronic debit transactions;

f. in the event the credit card provided is declined, you grant ROCKIN JUMP the permission to re-submit the card for payment; and

g. you understand that you have the right to cancel this Agreement using the procedure described in Section 5 above within seventy-two (72) hours of the date of commencement of your membership described above to receive a full refund of any pre-paid, but unused fees. Refunds will be processed within thirty (30) Operating Days of receipt of the cancellation notice by ROCKIN JUMP.“Operating Day” means any day on which patrons may inspect and use the facilities and services of the Facility that issued your Program membership.

7. DURATION OF MEMBERSHIP: All memberships are month to month from the Start Date. As provided in Section 5 above, ROCKIN JUMP will continue to bill you, until you cancel your membership in accordance with the cancellation procedure specified in Section 5 above, or unless ROCKIN JUMP terminates this Agreement, at its sole option. Subject to the provisions contained herein, payments are nonrefundable and there are no refunds or credits for partially used periods.

8. ELIGIBILITY AND CONDITIONS: Each Member must have a photograph of him/herself associated with his/her liability waiver on file with ROCKIN JUMP, for identification purposes. Liability waivers are valid one (1) year from signing, therefore to remain an active Member you must update your liability waiver every year. Also, to remain active, you must update your photo in accordance with procedures specified by ROCKIN JUMP from time to time. At this time, Members must update their photos every two (2) years. ROCKIN JUMP reserves the right to request additional forms of identification verification. Memberships are not valid for private or special events including birthday parties, team parties, corporate events, groups, or other special events or promotions that require a separate admission, such as Glow, Lock-ins and weekend or special toddler times unless otherwise specified. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN JUMP. Restrictions apply including, but not limited to, capacity constraints and other closures. Memberships do not guarantee admission, especially during high attendance periods. Memberships may not be used for commercial purposes and are void if altered or misused. All questions or disputes regarding an individual’s eligibility, the earning/use/conversion of credits, or a Member’s compliance with this Agreement will be resolved by ROCKIN JUMP in its sole discretion.

9. TERMINATION: ROCKIN JUMP reserves the right to cancel, suspend or revoke any membership or deny Location admission to any Members at any time for any reason. Cancellation, suspension or revocation of Location privileges under the Program due to your violation of ROCKIN JUMP policies or rules, may, at ROCKIN JUMP’s sole discretion, result in you being barred from visiting any and all other ROCKIN JUMP locations without any refund of prepaid fees.

10. UPGRADES: A Member wishing to upgrade his/her membership must choose a membership of equal or greater value than the original Location membership, and the difference in prices shall be due on the day of the upgrade. Each guest wishing to upgrade his/her ticket to a membership must be present at the time of the upgrade transaction and request the upgrade on the same day of purchase.

11. ADDRESS CHANGE: You must promptly report to ROCKIN JUMP in writing a change in your address. Changes can be made only by updating your information at the Location or by phone.

12. PRIVACY: Please review ROCKIN JUMP’s Privacy Policy, which may be found here: https://rockinjump.com/terms-conditions/ for information about how we collect, use and disclose information about you as part of the Program. By enrolling in the Program, you acknowledge that you have read ROCKIN JUMP’s Privacy Policy as well as the Privacy Policy. As a Member you agree to the terms of the ROCKIN JUMP privacy policy and the use of your personal information as set forth therein.

13. CERTAIN LIMITS AND RESTRICTIONS: 120-minute Jump time included in your Program membership cannot be combined with any other offers, deals, discounts, or promotions, and each 120-min jump is for a consecutive 120-mins of jumping. Jump times may be walk-in only if the particular Location in question allows it. You must purchase additional jump time at regular prices. Unless otherwise expressly specified, membership does not include private events (including birthday parties, team parties, corporate events, group events) or events that require separate admission, or programs such as GLOW, Lock-ins or special Toddler Times. Membership does not guarantee admission, especially during high attendance or other closure periods. Memberships are nonrefundable, nontransferable and remain the property of ROCKIN JUMP. Additionally, memberships may not be used for commercial purposes.

14. CHANGES. ROCKIN JUMP reserves the right in its sole discretion to modify or update this Agreement and/or change, alter, or discontinue the Program, the list of participating Locations, Location services, entertainment or attractions, operating hours, and any reward or special status programs at any time and without notice to members beyond updating this Agreement. If we make changes, we will attempt to provide reasonable notice of such changes, such as by sending an email notification or posting an announcement on our website or the website of the Location that issued your Program membership.

15. TAXES. The Program, as well as any prize or gift provided to a Member, may be taxable, depending on the value of the item and the applicable federal, state, and local tax laws. Members are solely responsible for payment of any applicable taxes and any applicable tax reporting obligations.

16. ASSUMPTION; INDEMNIFICATION AND RELEASE OF LIABILITY. By participating in the Program, you assume the inherent risks associated with the operation of all trampolines, rides and attractions and should read and obey all safety signage, instructions and rules. In addition, you hereby release ROCKIN JUMP, its parents, subsidiaries, affiliates, divisions, related companies, third-party prize/reward providers and suppliers, and agents, and its and their respective officers, directors, owners, and employees, (each a “Releasee”) from any and all losses, harm, damages, cost, or expense, whether known or unknown, including without limitation property damages, personal injury, and/or death, arising from or connected to the Program, including, without limitation, (a) the collection, redemption, revocation, or deletion of credits, (b) the issuance of reward vouchers and use of Program, (c) the suspension, termination, or modification of your membership or account, and (d) the suspension, modification, or termination of the Program or any reward or special status programs therein. In addition, you agree to defend, indemnify, and hold harmless the Releases from all liabilities, claims, damages, costs, and expenses (including reasonable attorneys’ fees) that arise out of or are related to your violation of this Agreement. Furthermore, you agree to reimburse ROCKIN JUMP for any Program benefits, if you fraudulently obtained them.

17. YOU ACCEPT THE SERVICES “AS IS.” The Program, membership therein, and all prizes, merchandise, sweepstakes, contests, products or services provided through the Program are provided and must be accepted on an “as is” and “as available” basis without warranties of any kind. ROCKIN JUMP, ROCKIN JUMP PARTNERS OR ADMINISTRATORS, AND EACH OF THEIR RESPECTIVE AGENTS OR REPRESENTATIVES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AND DISCLAIM ANY AND ALL LIABILITY AS TO THE CONDITION, QUALITY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND/OR SERVICES PROVIDED BY OR THROUGH THE PROGRAM INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.

18. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL ANY OF THE RELEASEES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE,INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE PROGRAM OR YOUR PARTICIPATION THEREIN, INCLUDING, WITHOUT LIMITATION, ANY PROGRAM PRIZES, MERCHANDISE, OR SERVICES MADE AVAILABLE AS PART OF THE PROGRAM. IN ANY EVENT, ANY LIABILITY OF ROCKIN JUMP ARISING IN CONNECTION WITH THE PROGRAM WILL BE LIMITED TO THE GREATER OF (A) THE MEMBERSHIP FEES PAID TO ROCKIN JUMP (EXCLUDING TAXES) IN THE PREVIOUS THREE (3) MONTHS, AND (B) ONE HUNDRED DOLLARS($100).THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL THEORY, EVEN IF THE RELEASEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, RELEASEES’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

19. STATUTE OF LIMITATIONS. By participating in the Program, you waive any and all rights to bring any claim or action related to your participation in the Program in any forum beyond one year after the first occurrence of the act, event, condition, or omission upon which the claim or action is based.

20. BINDING ARBITRATION; CLASS ACTION WAIVER. EXCEPT FOR ANY DISPUTES, CLAIMS, SUITS, ACTIONS, CAUSES OF ACTION, DEMANDS OR PROCEEDINGS (COLLECTIVELY, “DISPUTES”) IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN JUMP AGREE (A) TO WAIVE YOUR AND ROCKIN JUMP’S RESPECTIVE RIGHTS TO HAVE ANY AND ALL DISPUTES ARISING FROM OR RELATED TO THIS AGREEMENT AND THE PROGRAM, RESOLVED IN A COURT, AND (B) TO WAIVE YOUR AND ROCKIN JUMP’S RESPECTIVE RIGHTS TO A JURY TRIAL. INSTEAD, YOU AND ROCKIN JUMP AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT).

YOU AND ROCKIN JUMP AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE PROGRAM IS PERSONAL TO YOU AND ROCKIN JUMP AND THAT SUCH DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You and ROCKIN JUMP agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, you and ROCKIN JUMP agree that a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

You and ROCKIN JUMP agree that this Agreement affects interstate commerce and that the enforceability of this Section 20 shall be both substantively and procedurally governed by and construed and enforced in accordance with the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA”), to the maximum extent permitted by applicable law.

You and ROCKIN JUMP agree that each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises, so that the parties can attempt in good faith to resolve the Dispute informally. Notice to ROCKIN JUMP shall be sent by certified mail or courier to 86 N University Avenue Suite 350, Provo, UT 84601. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Program membership and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. Our notice to you will be sent electronically to the email address associated with your Program membership and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. If you and ROCKIN JUMP cannot agree how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or ROCKIN JUMP may, as appropriate and in accordance with this Section 20, commence an arbitration proceeding or, to the extent specifically provided for in this Section 20, file a claim in court.

EXCEPT FOR DISPUTES IN WHICH EITHER PARTY SEEKS TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT, YOU AND ROCKIN JUMP AGREE THAT ANY DISPUTE MUST BE COMMENCED OR FILED BY YOU OR ROCKIN JUMP WITHIN ONE (1) YEAR OF THE DATE THE DISPUTE AROSE, OTHERWISE THE UNDERLYING CLAIM IS PERMANENTLY BARRED (WHICH MEANS THAT YOU AND ROCKIN JUMP WILL NO LONGER HAVE THE RIGHT TO ASSERT SUCH CLAIM REGARDING THE DISPUTE). You and ROCKIN JUMP agree that (a) any arbitration will occur (i) in the State of Utah, (ii) in the county where you reside, or (iii) telephonically, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the American Arbitration Association’s (“AAA”) Consumer Arbitration Rules that are in effect at the time the arbitration is initiated, as modified by the terms set forth herein (“AAA Rules”), which are hereby incorporated by reference, and (c) that the seat of the arbitration shall be Utah and that state or federal courts of the State of Utah and the United States of America, respectively, sitting in the State of Utah, have exclusive jurisdiction over any litigation in aid of arbitration and the enforcement of any arbitration awards.

The parties shall attempt to agree on the single arbitrator to be appointed to resolve the dispute. If the parties are unable to reach agreement within 30 days after commencement of the arbitration with the AAA, the arbitrator selection process identified in the AAA Consumer Arbitration Rules shall apply. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court. Each party shall be responsible for its costs incurred in such arbitration, but the arbitrator shall not have the authority to re-allocate those costs in an award or otherwise. If you cannot afford to pay for the arbitration, you agree to provide us the option of paying the arbitrator before seeking to initiate any other form of dispute resolution, including litigation. As part of the arbitration, both you and ROCKIN JUMP will have the opportunity to reasonable discovery of non-privileged information that is relevant and material to the Dispute, including the ability to request from each other, and third parties, documents, information and testimony that is relevant and material to the Dispute.

As limited by the FAA, this Agreement and the applicable AAA Rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator will not have the authority to conduct a class arbitration or a representative action, which is prohibited by this Agreement. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The AAA Rules and additional information about the AAA are available on the AAA website. By agreeing to be bound by this Agreement, you either (a) acknowledge and agree that you have read and understand the AAA Rules, or (b) waive your opportunity to read the AAA Rules and any claim that the AAA Rules are unfair or should not apply for any reason.

If any term, clause or provision of this Section 20 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses and provisions of this Section 20 will remain valid and enforceable. Further, the waivers set forth in this Section 20 are severable from the other provisions of this Agreement and will remain valid and enforceable, except as prohibited by applicable law. This Section 20 shall survive the expiration, termination or cancellation of this Agreement.

21. GOVERNING LAW. This Agreement is governed by the laws of the State of the ROCKIN JUMP Location from which you purchased membership in the Program is located, without regard to the conflicts of laws rules of any jurisdiction. Any dispute, claim or cause of action arising out of or concerning the interpretation or effect of this Agreement and/or your participation in the Program, except where prohibited, shall be resolved individually, without resort to any form of class action. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts.

22. SEVERABILITY. If any provision of this Agreement is held unenforceable or invalid under any applicable law or is so held by applicable court decision, such unenforceability or invalidity will not render this Agreement unenforceable or invalid as a whole, and such provision will be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.

23. NO WAIVER. Any waiver by ROCKIN JUMP of a breach by you of any provision of this Agreement shall not operate as,or be construed to be, a waiver of any other breach of such provision or of any breach by you of any other provision of this Agreement. Failure by ROCKIN JUMP to insist upon strict adherence to any provision of this Agreement on one or more occasions shall not be considered a waiver or deprive ROCKIN JUMP of the right to insist upon strict adherence to that provision or any other provision of this Agreement.

ROCKIN’ JUMP

TÉRMINOS Y CONDICIONES ESTÁNDAR DE MEMBRESÍA

En consideración y como incentivo y condición para el operador del parque Rockin’ Jump para el cual usted ha solicitado una membresía (dicho operador, junto con sus filiales y designados, se denominará en el presente documento como “ROCKIN’ JUMP”), que le permitirá convertirse en miembro de ROCKIN’ JUMP y participar en programas, eventos y actividades realizados u organizados por o a través de ROCKIN’ JUMP, y considerando la contraprestación acordada, cuya recepción y suficiencia se reconocen en el presente documento, usted acepta estos Términos y condiciones estándar de membresía (estos “Términos”). 

1. INFORMACIÓN GENERAL. Su contrato de membresía con ROCKIN’ JUMP consta de su información de inscripción de miembro (incluida su información de miembro, información de contacto, información de pago, el programa de membresía de ROCKIN’ JUMP que usted ha seleccionado (el “Programa”) y los usuarios autorizados de su membresía) y estos Términos, que colectivamente se denominan en estos Términos como este “Contrato”. Este Contrato rige su membresía en el Programa. A lo largo de estos Términos, nos referiremos a usted como “usted” o “Miembro” y a nosotros como “nosotros” o “ROCKIN’ JUMP”. Estos Términos son importantes y afectan sus derechos legales, así que léalos detenidamente. Tenga en cuenta que la Sección 20 a continuación contiene una disposición de arbitraje obligatorio que requiere el uso del arbitraje de forma individual y limita los recursos disponibles para usted en caso de ciertas disputas.

2. MEMBRESÍA PARA UBICACIÓN ESPECÍFICA. La membresía, los programas y los beneficios son específicos para la ubicación de ROCKIN’ JUMP en la que compró su membresía de ROCKIN’ JUMP. Las ubicaciones de ROCKIN’ JUMP se denominan en estos Términos una “Ubicación” y “Ubicaciones”. Su membresía es ofrecida por el operador de la ubicación específica de ROCKIN’ JUMP donde usted compró su membresía de ROCKIN’ JUMP (cada uno, un “Operador”). Un operador ofrece opciones específicas para una membresía mensual. Consulte las opciones de membresía de la ubicación y la información en una ubicación o en www.rockinjump.com para la ubicación específica. LAS MEMBRESÍAS SOLO SON VÁLIDAS EN LA UBICACIÓN ESPECÍFICA DE ROCKIN’ JUMP DONDE USTED COMPRÓ LA MEMBRESÍA. 

3. CIERTOS TÉRMINOS DE MEMBRESÍA. Cada membresía del Programa es una membresía de mes a mes que puede cancelarse de acuerdo con la Sección 5 de estos Términos. Todas las membresías del programa son intransferibles y los precios están sujetos a cambios.

4. FECHA DE INICIO; RENOVACIÓN. La vigencia de su membresía de ROCKIN’ JUMP en el Programa comienza en la fecha de compra de su membresía del Programa (la “Fecha de Inicio”) y continúa por un periodo de treinta (30) días. A partir de entonces, su membresía del Programa se RENOVARÁ AUTOMÁTICAMENTE Y CONTINUARÁ MES A MES, DE ACUERDO CON LOS TÉRMINOS DE RENOVACIÓN AUTOMÁTICA ESTABLECIDOS EN LA SECCIÓN 5 A CONTINUACIÓN, HASTA QUE USTED LA CANCELE EXPRESAMENTE O HASTA QUE NOSOTROS DEMOS POR TERMINADA SU MEMBRESÍA.

5. CONDICIONES DE RENOVACIÓN AUTOMÁTICA Y CANCELACIÓN. Usted acepta que su membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos sucesivos de un mes a menos que y hasta que se cancele. Usted comprende que, si cancela este Contrato dentro de las primeras setenta y dos (72) horas a partir de la Fecha de inicio utilizando el método de cancelación en línea que se describe a continuación, recibirá un reembolso de las tarifas prepagadas pero no utilizadas. Usted acepta que la vigencia inicial de un mes comenzará en la fecha de su primer pago. Usted acepta que, en la fecha de cada renovación automática, el precio de membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a su método de pago registrado. Usted reconoce que debe mantener un método de pago válido en el archivo, y autoriza a ROCKIN’ JUMP y a sus respectivos procesadores de pago externos a realizar los cargos de acuerdo con su método de pago por el precio total de su membresía y por cualquier otra tarifa y cargo como y cuando se incurra en el uso de su membresía, o de los productos, servicios o instalaciones de ROCKIN’ JUMP. Usted entiende que, si no desea que se renueve su membresía, debe cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Usted comprende que puede cancelar su membresía por cualquier motivo, llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.

6. CONTRATOS Y CONVENIOS ADICIONALES. Usted declara, o reconoce y acepta (según sea el caso), que:

a. usted tiene la autoridad para obligar a todos los miembros agregados a su membresía bajo este Contrato;

b. todas las personas agregadas y por las que se ha pagado bajo su membresía serán consideradas como miembros activos hasta que cancele a cada miembro, de acuerdo con los términos de cancelación establecidos a continuación. NOTA: usted debe indicar a cada miembro cuya membresía desea cancelar; ROCKIN’ JUMP NO cancelará automáticamente a todos los miembros de la lista;

c. usted notificará de inmediato a ROCKIN’ JUMP sobre cualquier cambio en la información de su cuenta;

d. usted es un usuario autorizado de la tarjeta de crédito utilizada para comprar esta membresía, y no disputará las transacciones programadas con su banco o compañía de tarjeta de crédito siempre que los montos cargados sean los establecidos de acuerdo con los términos y condiciones de este Contrato;

e. usted entiende que ROCKIN’ JUMP no le cobrará una tarifa por autorizar pagos recurrentes, pero que su institución financiera puede cobrarle una tarifa por aceptar y procesar transacciones de débito electrónico;

f. en caso de que se rechace la tarjeta de crédito proporcionada, usted otorga a ROCKIN’ JUMP el permiso para volver a enviar la tarjeta para el pago; y

g. usted entiende que tiene derecho a cancelar este Contrato utilizando el procedimiento descrito en la Sección 5 anterior dentro de las setenta y dos (72) horas posteriores a la fecha de inicio de su membresía descrita anteriormente para recibir un reembolso completo de cualquier cuota prepagada pero no utilizada. Los reembolsos se procesarán dentro de los treinta (30) días hábiles posteriores a la fecha en que ROCKIN’ JUMP reciba el aviso de cancelación. “Día Operativo” se refiere a cualquier día en el que los usuarios pueden inspeccionar y utilizar las instalaciones y los servicios de las instalaciones en donde se emitió su membresía del Programa.

7. DURACIÓN DE LA MEMBRESÍA: Todas las membresías son de mes a mes a partir de la fecha de inicio. Según lo establecido en la Sección 5 anterior, ROCKIN’ JUMP continuará facturando hasta que usted cancele su membresía de acuerdo con el procedimiento de cancelación especificado en la Sección 5 anterior, o a menos que ROCKIN’ JUMP dé por terminado este Contrato, según su criterio exclusivo. Sujeto a las disposiciones contenidas en este documento, los pagos no son reembolsables y no hay reembolsos ni créditos por periodos utilizados parcialmente. 

8. ELEGIBILIDAD Y CONDICIONES: Cada Miembro debe tener una fotografía de sí mismo asociada con su liberación de responsabilidad en los archivos de ROCKIN’ JUMP, para fines de identificación. Las liberaciones de responsabilidad son válidas por un (1) año a partir de la firma, por lo tanto, para seguir siendo un miembro activo, debe actualizar su liberación de responsabilidad todos los años. Además, para permanecer activo, debe actualizar su fotografía de acuerdo con los procedimientos especificados por ROCKIN’ JUMP según corresponda. En este momento, los Miembros deben actualizar sus fotografías cada dos (2) años. ROCKIN’ JUMP se reserva el derecho de solicitar formas adicionales de verificación de identificación. Las membresías no son válidas para eventos privados o especiales, incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, grupos u otros eventos especiales o promociones que requieran una entrada por separado, como los programas “Glow”, restricciones y fines de semana u horarios especiales para niños pequeños, a menos que se especifique lo contrario. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de ROCKIN’ JUMP. Se aplican restricciones que incluyen, entre otras, restricciones de capacidad y otros cierres. Las membresías no garantizan la admisión, especialmente durante los periodos de alta asistencia. Las membresías no se pueden utilizar con fines comerciales y son nulas si se modifican o se utilizan indebidamente. Todas las preguntas o disputas relacionadas con la elegibilidad de una persona, la obtención/uso/conversión de créditos o el cumplimiento de este Contrato por parte de un Miembro serán resueltas por ROCKIN’ JUMP según su exclusivo criterio.

9. TERMINACIÓN: ROCKIN’ JUMP se reserva el derecho de cancelar, suspender o revocar cualquier membresía o denegar la admisión a la Ubicación a cualquier Miembro en cualquier momento y por cualquier motivo. La cancelación, suspensión o revocación de los privilegios de una Ubicación bajo el Programa debido a la violación de las políticas o reglas de ROCKIN’ JUMP, puede, según el criterio exclusivo de ROCKIN’ JUMP, resultar en que se le prohíba visitar alguna o todas las demás ubicaciones de ROCKIN’ JUMP sin ningún reembolso de las tarifas prepagadas.

10. ACTUALIZACIONES: Un miembro que desee actualizar su membresía debe elegir una membresía de igual o mayor valor que la membresía de la Ubicación original, y la diferencia en el precio deberá pagarse el día de la actualización. Cada cliente que desee actualizar su boleto a una membresía debe estar presente en el momento de la transacción de actualización y solicitar la actualización el mismo día de la compra.

11. CAMBIO DE DIRECCIÓN: Usted debe informar de inmediato a ROCKIN’ JUMP por escrito un cambio en su dirección. Los cambios se pueden hacersoloactualizando su información en la ubicación o por teléfono.

12. PRIVACIDAD: Por favor, revise la Política de privacidad de ROCKIN’ JUMP, que se puede encontrar aquí:https://www.rockinjump.com/terms para obtener información sobre cómo recopilamos, usamos y divulgamos información sobre usted como parte del Programa. Al inscribirse en el Programa, usted reconoce que ha leído la Política de privacidad de ROCKIN’ JUMP, así como la Política de privacidad. Como miembro, usted acepta los términos de la política de privacidad de ROCKIN’ JUMP y el uso de su información personal tal como se establece en dicha política.

13. CIERTOS LÍMITES Y RESTRICCIONES: 120 minutos El tiempo de salto incluido en su membresía del Programa no se puede combinar con ninguna otra oferta, paquete, descuento o promoción, y cada periodo de salto de 120 minutos es para 120 minutos consecutivos de salto. Los tiempos de salto pueden ser sin cita solo si la ubicación particular en cuestión lo permite. Usted debe comprar tiempo de salto adicional a precios regulares. A menos que se especifique lo contrario, la membresía no incluye eventos privados (incluidas fiestas de cumpleaños, fiestas de equipos, eventos corporativos, eventos grupales) o eventos que requieran admisión por separado, o programas como GLOW, restricciones u horarios especiales para niños pequeños. La membresía no garantiza la admisión, especialmente durante periodos de alta asistencia u otros periodos de cierre. Las membresías no son reembolsables, no son transferibles y siguen siendo propiedad de ROCKIN’ JUMP. Además, las membresías no se pueden utilizar con fines comerciales. 

14. CAMBIOS. ROCKIN’ JUMP se reserva el derecho, según su exclusivo criterio, de modificar o actualizar este Contrato y/o cambiar, alterar o descontinuar el Programa, la lista de ubicaciones participantes, servicios de ubicación, entretenimiento o atracciones, horarios de operación y cualquier recompensa o programa de estado especial en cualquier momento y sin previo aviso a los miembros más allá de la actualización de este Contrato. Si realizamos cambios, intentaremos proporcionar un aviso razonable de dichos cambios, como enviar una notificación por correo electrónico o publicar un anuncio en nuestro sitio web o en el sitio web de la Ubicación que emitió su membresía del Programa.

15. IMPUESTOS. El Programa, así como cualquier premio o regalo proporcionado a un Miembro, puede estar sujeto a impuestos, según el valor del artículo y las leyes fiscales federales, estatales y locales aplicables. Los miembros son los únicos responsables del pago de los impuestos aplicables y de las obligaciones de declaración de impuestos aplicables.

16. ASUNCIÓN; INDEMNIZACIÓN Y LIBERACIÓN DE RESPONSABILIDAD. Al participar en el Programa, usted asume los riesgos inherentes asociados con la operación de todos los trampolines, juegos mecánicos y atracciones, y debe leer y obedecer todas las señales, instrucciones y reglas de seguridad. Además, por la presente usted libera de responsabilidad a ROCKIN’ JUMP, sus empresas matrices, subsidiarias, filiales, divisiones, empresas relacionadas, vendedores y proveedores de premios/recompensas de terceros, y agentes, y sus respectivos funcionarios, directivos, propietarios y empleados, (cada parte una “Parte Liberada de Responsabilidad”) con respecto a todas y cada una de las pérdidas, daños, perjuicios, costos o gastos, ya sean conocidos o desconocidos, incluidos, entre otros, daños a la propiedad, lesiones personales y/o muerte, que surjan de o estén relacionados con el Programa, lo que incluye de manera enunciativa pero no limitativa (a) el cobro, el canje, la revocación o la eliminación de créditos, (b) la emisión de vales de recompensa y el uso del Programa, (c) la suspensión, terminación o modificación de su membresía o cuenta, y (d) la suspensión, modificación o terminación del Programa o cualquier recompensa o programa de estado especial en el mismo. Además, usted acepta defender, indemnizar y liberar de responsabilidad a las Partes Liberadas de Responsabilidad de todas las responsabilidades, reclamaciones, daños, costos y gastos (incluidos los honorarios razonables de los abogados) que surjan en caso de que usted viole este Contrato. Además, usted acepta reembolsar a ROCKIN’ JUMP cualquier beneficio del Programa, si lo obtuvo de manera fraudulenta.

17. USTED ACEPTA LOS SERVICIOS “TAL CUAL.” El Programa, la membresía en el mismo y todos los premios, mercancías, sorteos, concursos, productos o servicios proporcionados a través del Programa se proporcionan y deben aceptarse “tal cual” y “según disponibilidad” sin garantías de ningún tipo. ROCKIN’ JUMP, LOS SOCIOS O ADMINISTRADORES DE ROCKIN’ JUMP, Y CADA UNO DE SUS RESPECTIVOS AGENTES O REPRESENTANTES, NO PROPORCIONAN DECLARACIONES NI GARANTÍAS, EXPRESAS O IMPLÍCITAS, Y RENUNCIAN A TODA RESPONSABILIDAD CON RELACIÓN A LA CONDICIÓN, CALIDAD, COMERCIALIZACIÓN O IDONEIDAD PARA UN FIN DETERMINADO DE PRODUCTOS Y/O SERVICIOS PROPORCIONADOS POR O A TRAVÉS DEL PROGRAMA, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD E IDONEIDAD PARA UN FIN DETERMINADO Y CUALQUIER GARANTÍA DE NO VIOLACIÓN, TÍTULO O DISFRUTE HARMONIOSO.

18. LIMITACIÓN DE RESPONSABILIDAD. BAJO NINGUNA CIRCUNSTANCIA NINGUNA DE LAS PARTES LIBERADAS DE RESPONSABILIDAD SERÁ RESPONSABLE DE NINGÚN DAÑO DIRECTO, INDIRECTO, PUNITIVO, INCIDENTAL, ESPECIAL O CONSECUENTE QUE SURJA DE O SE RELACIONE DE ALGUNA MANERA CON EL PROGRAMA O SU PARTICIPACIÓN EN EL MISMO, LO QUE INCLUYE DE MANERA ENUNCIATIVA PERO NO LIMITATIVA CUALQUIER PREMIO DEL PROGRAMA, MERCANCÍA O SERVICIOS DISPONIBLES COMO PARTE DEL PROGRAMA. EN CUALQUIER CASO, CUALQUIER RESPONSABILIDAD DE ROCKIN’ JUMP QUE SURJA CON RELACIÓN AL PROGRAMA SE LIMITARÁ A LO QUE SEA MAYOR DE (A) LAS CUOTAS DE MEMBRESÍA PAGADAS A ROCKIN’ JUMP (SIN IMPUESTOS) EN LOS TRES (3) MESES ANTERIORES, Y (B) CIEN DOLARES ($100). ESTA LIMITACIÓN SE APLICA SI LA PRESUNTA RESPONSABILIDAD SE BASA EN CONTRATO, AGRAVIO, NEGLIGENCIA, RESPONSABILIDAD ESTRICTA U OTRA TEORÍA LEGAL, INCLUSO SI LA PARTE LIBERADA DE RESPONSABILIDAD HA SIDO ADVERTIDA DE LA POSIBILIDAD DE DICHOS DAÑOS. EN CASO DE QUE ALGUNAS JURISDICCIONES NO PERMITAN LA EXCLUSIÓN O LIMITACIÓN DE CIERTOS DAÑOS, LA RESPONSABILIDAD DE LAS PARTES LIBERADAS DE RESPONSABILIDAD EN DICHAS JURISDICCIONES SE LIMITARÁ HASTA LO PERMITIDO POR LA LEY.

19. PLAZO DE PRESCRIPCIÓN. Al participar en el Programa, usted renuncia a todos y cada uno de los derechos de presentar cualquier reclamación o acción relacionada con su participación en el Programa en cualquier jurisdicción más allá de un año después de la fecha en que haya ocurrido por primera vez el acto, evento, condición u omisión sobre la cual se basa la reclamación o la acción.

20. ARBITRAJE OBLIGATORIO; RENUNCIA A LA DEMANDA COLECTIVA. EXCEPTO POR CUALQUIER DISPUTA, RECLAMACIÓN, DEMANDA, ACCIÓN, CAUSA DE ACCIÓN, DEMANDA O PROCEDIMIENTO (COLECTIVAMENTE, “DISPUTAS”) EN QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y ROCKIN’ JUMP ACEPTAN (A) RENUNCIAR A SUS RESPECTIVOS DERECHOS A QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA, SE RESUELVA EN LA CORTE, Y (B) RENUNCIAR A LOS RESPECTIVOS DERECHOS DE USTED Y DE ROCKIN’ JUMP A UN JUICIO CON JURADO. EN SU LUGAR, USTED Y ROCKIN’ JUMP ACEPTAN SOMETER SUS DISPUTAS A ARBITRAJE OBLIGATORIO (QUE ES SOMETER UNA DISPUTA A UNA O MÁS PERSONAS ENCARGADAS DE REVISAR LA DISPUTA Y TOMAR UNA DETERMINACIÓN DEFINITIVA Y OBLIGATORIA PARA RESOLVERLA EN LUGAR DE QUE LA DISPUTA LA RESUELVA UN JUEZ O JURADO EN LA CORTE).

USTED Y ROCKIN’ JUMP ACEPTAN QUE CUALQUIER DISPUTA QUE SURJA DE O ESTÉ RELACIONADA CON ESTE CONTRATO Y EL PROGRAMA ES PERSONAL PARA USTED Y ROCKIN’ JUMP Y QUE DICHA DISPUTA SE RESOLVERÁ ÚNICAMENTE A TRAVÉS DE ARBITRAJE INDIVIDUAL Y NO SE PRESENTARÁ COMO ARBITRAJE COLECTIVO, DEMANDA COLECTIVA NI NINGÚN OTRO TIPO DE PROCEDIMIENTO REPRESENTATIVO. Usted y ROCKIN’ JUMP acuerdan que no habrá arbitraje colectivo ni arbitraje en el que una persona intente resolver una Disputa como representante de otra persona o grupo de personas. Además, usted y ROCKIN’ JUMP acuerdan que una Disputa no se puede presentar como una demanda colectiva ni otro tipo de acción representativa, ya sea dentro o fuera del arbitraje, ni en nombre de ninguna otra persona o grupo de personas.

Usted y ROCKIN’ JUMP acuerdan que este Contrato afecta el comercio interestatal y que la exigibilidad de esta Sección 20 se regirá, tanto sustantiva como procesalmente, y se interpretará y ejecutará de acuerdo con la Ley Federal de Arbitraje, 9 U.S.C. § 1 et seq. (la “FAA”), en la máxima medida permitida por la ley aplicable.

Usted y ROCKIN’ JUMP acuerdan que cada parte notificará a la otra parte por escrito sobre cualquier Disputa arbitrable o de reclamaciones menores dentro de los treinta (30) días posteriores a la fecha en que surja, para que las partes puedan intentar de buena fe resolver la Disputa de manera informal. El aviso a ROCKIN’ JUMP se enviará por correo certificado o servicio de mensajería a 86 N University Avenue Suite 350, Provo, UT 84601. Su aviso debe incluir (a) su nombre, dirección postal, número de teléfono, la dirección de correo electrónico que usa o usó para su membresía del Programa y, si es diferente, una dirección de correo electrónico en la que se le pueda contactar, (b) una descripción con detalles razonables de la naturaleza o fundamentos de la Disputa, y (c) la reparación específica que usted está solicitando. Nuestro aviso para usted se enviará electrónicamente a la dirección de correo electrónico asociada con su membresía del Programa e incluirá (x) nuestro nombre, dirección postal, número de teléfono y una dirección de correo electrónico en la que se nos pueda contactar con respecto a la Disputa, (y) una descripción con detalles razonables de la naturaleza o los fundamentos de la Disputa, y (z) la reparación específica que solicitamos. Si usted y ROCKIN’ JUMP no pueden ponerse de acuerdo sobre cómo resolver la Disputa dentro de los treinta (30) días posteriores a la fecha en que la parte correspondiente recibe el aviso, entonces usted o ROCKIN’ JUMP pueden, según corresponda y de acuerdo con esta Sección 20, iniciar un procedimiento de arbitraje o, en la medida específicamente establecida en esta Sección 20, presentar una demanda ante una corte.

A EXCEPCIÓN DE DISPUTAS EN LAS QUE CUALQUIERA DE LAS PARTES BUSQUE INICIAR UNA ACCIÓN INDIVIDUAL EN LA CORTE DE RECLAMACIONES MENORES, USTED Y ROCKIN’ JUMP ACEPTAN QUE CUALQUIER DISPUTA DEBE SER INICIADA O PRESENTADA POR USTED O ROCKIN’ JUMP EN EL PLAZO DE UN (1) AÑO A PARTIR DE LA FECHA EN QUE SURGIÓ LA DISPUTA, DE LO CONTRARIO, LA RECLAMACIÓN SUBYACENTE QUEDA PROHIBIDA PERMANENTEMENTE (LO QUE SIGNIFICA QUE USTED Y ROCKIN’ JUMP YA NO TENDRÁN DERECHO A PRESENTAR DICHA RECLAMACIÓN CON RESPECTO A LA DISPUTA). Usted y ROCKIN’ JUMP acuerdan que (a) cualquier arbitraje tendrá lugar (i) en el Estado de Utah, (ii) en el condado donde usted reside, o (iii) telefónicamente, (b) el arbitraje se llevará a cabo de forma confidencial por un árbitro único de acuerdo con las Reglas de Arbitraje del Consumidor de la Asociación Americana de Arbitraje (“AAA”) que estén vigentes en el momento en que se inicie el arbitraje, modificadas por los términos establecidos en el presente documento (“Reglas de la AAA”), que se incorporan al presente documento para referencia, y (c) que la sede del arbitraje será Utah y que los tribunales estatales o federales del Estado de Utah y los EE.UU., respectivamente, con sede en el Estado de Utah, tienen jurisdicción exclusiva sobre cualquier litigio en apoyo al arbitraje y la ejecución de cualquier laudo arbitral.

Las partes intentarán ponerse de acuerdo sobre el árbitro único que se designará para resolver la disputa. Si las partes no pueden llegar a un acuerdo dentro de los 30 días posteriores al inicio del arbitraje con la AAA, se aplicará el proceso de selección de árbitro que se indica en las Reglas de Arbitraje del Consumidor de la AAA. Las partes también pueden litigar una Disputa en la corte de reclamaciones menores ubicada en el condado de su dirección de facturación si la Disputa cumple con los requisitos para ser sometida a audiencia en la corte de reclamaciones menores. Cada parte será responsable de los costos incurridos en dicho arbitraje, pero el árbitro no tendrá la autoridad para reasignar esos costos en un laudo o de otra manera. Si usted no puede pagar el arbitraje, acepta brindarnos la opción de pagar al árbitro antes de buscar iniciar cualquier otra forma de resolución de disputas, incluido el litigio. Como parte del arbitraje, tanto usted como ROCKIN’ JUMP tendrán la oportunidad de proporcionar razonablemente como evidencia información no privilegiada que sea relevante y pertinente para la Disputa, incluida la capacidad de solicitarse documentos, información y testimonios entre sí y de terceros que sea relevante y pertinente para la Disputa.

Según lo limitado por la Ley Federal de Arbitraje, este Contrato y las Reglas de la AAA aplicables, el árbitro tendrá (a) la autoridad y jurisdicción exclusivas para tomar todas las decisiones procesales y sustantivas con respecto a una Disputa, incluida la determinación de si una Disputa es arbitrable, y (b ) la autoridad para otorgar cualquier recurso que de otro modo estaría disponible en las cortes; sin embargo, a condición de que el árbitro no tenga la autoridad para llevar a cabo un arbitraje colectivo ni una acción representativa, lo cual está prohibido por este Contrato. El árbitro solo puede realizar un arbitraje individual y no puede consolidar las reclamaciones de más de una persona, presidir ningún tipo de procedimiento colectivo o representativo ni presidir ningún procedimiento que involucre a más de una persona.

Las Reglas de la AAA y la información adicional sobre la AAA están disponibles en el sitio web de la AAA. Al aceptar estar sujeto a este Contrato, usted (a) reconoce y acepta que ha leído y comprende las Reglas de la AAA, o (b) renuncia a su oportunidad de leer las Reglas de la AAA y cualquier reclamación de que las Reglas de la AAA son injustas o no deberían aplicarse por ningún motivo.

Si algún término, cláusula o disposición de esta Sección 20 se considera inválido o inaplicable, se considerará así en la medida mínima requerida por la ley, y todos los demás términos, cláusulas y disposiciones de esta Sección 20 seguirán siendo válidos y aplicables. Además, las renuncias establecidas en esta Sección 20 son independientes de las demás disposiciones de este Contrato y seguirán siendo válidas y exigibles, salvo que lo prohíba la ley aplicable. Esta Sección 20 prevalecerá después del vencimiento, terminación o cancelación de este Contrato.

21. LEGISLACIÓN APLICABLE. Este Contrato se rige por las leyes del Estado de la Ubicación de ROCKIN’ JUMP en la que usted compró la membresía del Programa, independientemente de las normas sobre conflictos de leyes de cualquier jurisdicción. Cualquier disputa, reclamación o causa de acción que surja de o esté relacionada con la interpretación o el efecto de este Contrato y/o su participación en el Programa, excepto donde esté prohibido, se resolverá individualmente, sin recurrir a ninguna forma de demanda colectiva. Usted acepta la jurisdicción personal, la jurisdicción sobre los asuntos a resolver y la sede de estos tribunales.

22. DIVISIBILIDAD. Si alguna disposición de este Contrato se considera inaplicable o inválida según cualquier ley aplicable o si así lo determina una decisión judicial aplicable, dicha inaplicabilidad o invalidez no hará que este Contrato sea inaplicable o inválido en su totalidad, y dicha disposición se cambiará e interpretará de la siguiente manera: para lograr mejor los objetivos de dicha disposición inaplicable o inválida dentro de los límites de la ley aplicable o las decisiones judiciales aplicables.

23. SIN RENUNCIA. Cualquier renuncia por parte de ROCKIN’ JUMP al derecho de exigir el cumplimiento de cualquier disposición de este Contrato no operará ni se interpretará como una renuncia a cualquier otro derecho a exigir el cumplimiento de dicha disposición o cualquier cumplimiento de cualquier otra disposición de este Contrato. El hecho de que ROCKIN’ JUMP no insista en el cumplimiento estricto de cualquier disposición de este Contrato en una o más ocasiones no se considerará una renuncia ni privará a ROCKIN’ JUMP del derecho a insistir en el cumplimiento estricto de esa disposición o cualquier otra disposición de este Contrato.

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees.  I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize DEFY and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or DEFY products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least twenty-five (25) days before the next automatic renewal date.  I understand that I may cancel my membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with my name, membership number, and a request to cancel my membership.

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees.  I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize DEFY and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or DEFY products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least three (3) business days before the next automatic renewal date.  I understand that I may cancel my membership for any reason by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

Al marcar la casilla a continuación, acepto que mi membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos de vigencia sucesivos de un mes, a menos que y hasta que se cancele. Entiendo que, si cancelo mi contrato de membresía dentro de las primeras setenta y dos (72) horas desde la fecha de inicio de mi contrato de membresía utilizando el método de cancelación en línea que se describe a continuación, recibiré un reembolso de las tarifas prepagadas pero no utilizadas. Acepto que la vigencia inicial de un mes comenzará en la fecha de mi primer pago. Acepto que, en la fecha de cada renovación automática, el precio de la membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a mi método de pago registrado. Reconozco que debo mantener un método de pago válido en el archivo, y autorizo a DEFY y a sus respectivos procesadores de pago externos a realizar los cargos utilizando mi método de pago por el precio total de mi membresía y por cualquier otra tarifa y cargo según corresponda y cuando se incurra en el uso de mi membresía o de los productos, servicios o instalaciones de DEFY. Entiendo que si no deseo que se renueve mi membresía, debo cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Entiendo que puedo cancelar mi membresía por cualquier motivo llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.

By checking the box below, I agree that my membership will have an initial three-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees. I further understand that, if I do not cancel my membership agreement within such seventy-two (72) hours period, I will be charged for the remainder of my initial three-month term. I agree that the initial three-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize Sky Zone and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or Sky Zone products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least seventy-two (72) hours before the next automatic renewal date. I understand that I may cancel my membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with my name, membership number, and a request to cancel my membership.

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees.  I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize Sky Zone and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or Sky Zone products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least twenty-five (25) days before the next automatic renewal date.  I understand that I may cancel my membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with my name, membership number, and a request to cancel my membership.

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees. I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize DEFY and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or DEFY products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least three (3) business days before the next automatic renewal date. I understand that I may cancel my membership for any reason by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees. I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize DEFY and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or DEFY products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least three (3) business days before the next automatic renewal date. I understand that I may cancel my membership for any reason by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

Al marcar la casilla a continuación, acepto que mi membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos de vigencia sucesivos de un mes, a menos que y hasta que se cancele. Entiendo que, si cancelo mi contrato de membresía dentro de las primeras setenta y dos (72) horas desde la fecha de inicio de mi contrato de membresía utilizando el método de cancelación en línea que se describe a continuación, recibiré un reembolso de las tarifas prepagadas pero no utilizadas. Acepto que la vigencia inicial de un mes comenzará en la fecha de mi primer pago. Acepto que, en la fecha de cada renovación automática, el precio de la membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a mi método de pago registrado. Reconozco que debo mantener un método de pago válido en el archivo, y autorizo a Sky Zone y a sus respectivos procesadores de pago externos a realizar los cargos utilizando mi método de pago por el precio total de mi membresía y por cualquier otra tarifa y cargo según corresponda y cuando se incurra en el uso de mi membresía o de los productos, servicios o instalaciones de Sky Zone. Entiendo que si no deseo que se renueve mi membresía, debo cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Entiendo que puedo cancelar mi membresía por cualquier motivo llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.

By checking the box below, I agree that my membership will have an initial three-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described in (a) below, I will receive a refund of pre-paid but unused fees. I further understand that, if I do not cancel my membership agreement within such seventy-two (72) hours period, I will be charged for the remainder of my initial three-month term. I agree that the initial three-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize Rockin’ Jump and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or Rockin’ Jump products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least seventy-two (72) hours before the next automatic renewal date. I understand that I may cancel my membership for any reason either by (a) completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership” or (b) sending a cancellation request via mail to c/o Member Services Team, at 86 N. University Ave., # 350, Provo, Utah 84601, with my name, membership number, and a request to cancel my membership.

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees.  I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize ROCKIN JUMP and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or ROCKIN JUMP products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least three (3) business days before the next automatic renewal date.  I understand that I may cancel my membership for any reason by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

By checking the box below, I agree that my membership will have an initial one-month term and will then automatically renew for successive one-month terms unless and until it is canceled. I understand that, if I cancel my membership agreement within the first seventy-two (72) hours from the date of commencement of my membership agreement using the online cancellation method described below, I will receive a refund of pre-paid but unused fees.  I agree that the initial one-month term will start on the date of my first payment. I agree that, on the date of each automatic renewal, the then-current membership price, plus any then-applicable taxes, fees, and charges, will be charged to my payment method on file. I acknowledge that I must maintain a valid payment method on file, and I authorize ROCKIN JUMP and their respective third-party payment processor(s) to charge my payment method for the total price of my membership and for any other fees and charges as and when they are incurred in using my membership, or ROCKIN JUMP products, services, or facilities. I understand that if I do not want my membership to renew, I must cancel it at least three (3) business days before the next automatic renewal date.  I understand that I may cancel my membership for any reason by completing the cancellation form at DEFY.COM/MEMBERSHIPCANCEL and clicking “Cancel Membership.”

Al marcar la casilla a continuación, acepto que mi membresía tendrá una vigencia inicial de un mes y luego se renovará automáticamente por periodos de vigencia sucesivos de un mes, a menos que y hasta que se cancele. Entiendo que, si cancelo mi contrato de membresía dentro de las primeras setenta y dos (72) horas desde la fecha de inicio de mi contrato de membresía utilizando el método de cancelación en línea que se describe a continuación, recibiré un reembolso de las tarifas prepagadas pero no utilizadas. Acepto que la vigencia inicial de un mes comenzará en la fecha de mi primer pago. Acepto que, en la fecha de cada renovación automática, el precio de la membresía vigente en ese momento, más los impuestos, tarifas y cargos aplicables en ese momento, se cargarán a mi método de pago registrado. Reconozco que debo mantener un método de pago válido en el archivo, y autorizo a Rockin’ Jump y a sus respectivos procesadores de pago externos a realizar los cargos utilizando mi método de pago por el precio total de mi membresía y por cualquier otra tarifa y cargo según corresponda y cuando se incurra en el uso de mi membresía o de los productos, servicios o instalaciones de Rockin’ Jump. Entiendo que si no deseo que se renueve mi membresía, debo cancelarla por lo menos tres (3) días hábiles antes de la próxima fecha de renovación automática. Entiendo que puedo cancelar mi membresía por cualquier motivo llenando el formulario de cancelación en DEFY.COM/MEMBERSHIPCANCEL y haciendo clic en “Cancelar Membresía”.